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On site Customer Support Specialist – French Speakers in Portugal

On site Customer Support Specialist – French Speakers in Portugal

People by GabyPorto, Porto, Portugal
Há 16 horas
Descrição do cargo

Job Title : Customer Support / Sales / Technical Specialists – French + English (Portugal)

Location : Portugal ON SITE

Contract Type : Full-time, Permanent

Work Model : On-site, Hybrid, or Remote (depending on project)

Languages Required :

  • French (C1 / C2)
  • English (minimum B2 level)
  • PLEASE DO NOT APPLY IF YOU DON'T HAVE EU PASSPORT OR RESIDENCE CARD

Job Description

We are hiring French-speaking professionals with good English skills to join leading international companies in Portugal. Depending on the project, you will work in Customer Support, Technical Support, Sales, or Content roles.

This is your opportunity to build a career in one of Europe's most vibrant countries while supporting world-class brands in tech, gaming, social media, healthcare, and more.

Key Responsibilities

  • Handle customer inquiries via phone, chat, or email in French & English.
  • Support users with troubleshooting, technical assistance, or sales-related questions.
  • Provide accurate and timely solutions following company procedures.
  • Ensure customer satisfaction through clear, professional communication.
  • Collaborate with teams to improve processes and service quality.
  • If you have SQL experience please reach our via DM - Remote roles only for Tech roles and candidates located within Portugal (French speakers)

    • Requirements

  • Fluency in French (mandatory).
  • English level B2 or higher.
  • Excellent communication and problem-solving skills.
  • Previous customer support, telesales, or technical support experience is a plus.
  • For technical positions : SQL knowledge is a must (remote roles).
  • EU Work Permit or valid authorization to work in Portugal (visa / work permit support is not provided).
  • High School Diploma is a MUST.

    • What We Offer

  • Competitive salary + performance bonuses.
  • Full training provided.
  • Opportunities to grow within global companies.
  • Hybrid and remote roles available depending on the project.

    • How to Apply

    Apply here or Send your CV to

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