French Customer Support Specialist In Porto (No Weekends)

Job Openings French Customer Support Specialist in Porto (No Weekends)

About the job French Customer Support Specialist in Porto (No Weekends) Launch Your Journey as a Customer Success Specialist!

Become part of a vibrant team where innovation, collaboration, and agility are the keys to thriving in a dynamic, fast-paced environment. If you're ready to elevate your career, this is your chance!

Role Overview: As a Customer Success Specialist, you'll serve as the go‐to contact for clients, ensuring smooth communication and efficient issue resolution. Your personalized approach will reinforce our commitment to top‐tier support.

Key Responsibilities:

Client Engagement : Respond to inquiries via phone, chat, and email with professionalism and care

Customized Solutions : Identify unique needs and provide tailored, effective resolutions

Team Collaboration : Partner with teammates to enhance the overall customer experience

Record Keeping : Ensure accurate, up-to-date client data for smooth operations

Service Excellence : Build strong client relationships through trust, consistency, and quality service

Requirements:

Proficiency in French (C2 level)

Proficiency in English (B2 level)

EU citizenship or a Portuguese residency card

At least one year of experience in Customer Support or a related role.

Strong analytical, leadership, and communication abilities

Desire to learn and advance in the field

Competitive Salary : Your expertise and dedication are rewarded

Meal Allowance : Daily support during your work hours

Collaborative Team : Be part of a communicative and supportive work environment

Relocation Assistance : Smooth transition support for your move

Onsite Work Environment:

Be part of a supportive and communicative team

Ready to Take Your Career to the Next Level?

Apply now and be a key player in delivering outstanding customer experiences while advancing your career!