Lissabon
Solliciteer direct
Jouw rol
Ben je op zoek naar een veelbelovende carrière? Geeft voedsel kleur aan jouw leven? Grijp jij kansen met beiden handen aan? Werk met een innovatief bedrijf dat de voedselbezorgindustrie over de hele wereld transformeert!
Ons aanbod
Werklocatie: Lissabon – een van de beste en zonnigste plekken in Europa om te wonen;
Volledige verhuisondersteuning (vliegticket naar Portugal, gratis accommodatie in een van onze gedeelde appartementen);
Eén vlucht per jaar naar je thuisland (binnen Europa);
Zorgverzekering vanaf dag één in het bedrijf;
Doorlopende certificering en opleidingsmogelijkheden;
Refer a Friend-programma met aantrekkelijke incentives;
Gratis medische afspraken op kantoor, sport- en maatschappelijke activiteiten, geweldige interne feesten, festivals, workshops en nog veel meer.
Verantwoordelijkheden
Klantenondersteuning voor bestuurders, bijrijders, restaurants, eters en koeriers;
Assistentie per telefoon, e-mail of chat, voor vragen en zorgen van de klant met betrekking tot de service;
Zorgen voor klanttevredenheid, en met creatieve oplossingen komen voor hun problemen;
Een positieve service-ervaring garanderen door middel van verbale communicatie;
Aanbevelingen geven om zo in te spelen op de behoeften van de klanten.
Jouw profiel
Vloeiend niveau Nederlands en B2-niveau Engels; Goed niveau van het Engels (minimaal B2);
Ervaring in klantenservice (pré);
Uitstekende communicatieve vaardigheden;
Goede redeneervaardigheden;
Probleemoplossende vaardigheden;
De vaardigheid om de richting van het gesprek met klanten in verschillende situaties te beheersen en te sturen;
De vaardigheid om positieve relaties met klanten op te bouwen en te onderhouden.
LISSABON - Klantenservice voor Food Delivery App • São João da Madeira, Porto Metropolitan Area
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