LISBONNE
Ce que vous attendez
En tant que membre à part entière de l'équipe Expedia, vous serez responsable de la gestion des différentes requêtes des clients du site Expedia.fr.
Nous recherchons votre excellence, afin d’offrir aux clients Expedia, la meilleure expérience clientèle de tous les temps
Avantages
· Lieu de travail – Lisbonne – l'une des meilleures villes et des plus ensoleillées pour vivre en Europe
· Support d’expatriation complet (billet d’avion pour le Portugal, chambre gratuite dans l’un de nos appartements en colocation);
· Un billet annuel à destination de votre pays d’origine (au sein de l’Europe);
· Assurance Santé dès le premier jour dans l’entreprise;
· Opportunités de certifications et de formations continues;
· Programme de Refer a Friend avec des primes attractives;
· Rendez-vous médicaux gratuits au sein de l’entreprise, activités sportives et de responsabilités sociales, fêtes internes incroyables, festivals, ateliers et bien plus encore.
Ce que vous ferez
· Établir un contact performant, courtois et personnalisé par téléphone et email aux clients du site;
· Offrir une réponse rapide et adéquate aux questions des clients Expedia au premier contact concernant leurs réservations, leurs transactions ou leur compte;
· Fournir une assistance clientèle exceptionnelle;
· Identifier les requêtes des clients et les transférer de manière rapide et efficace aux différents départements de Expedia;
· Respecterles processus établis, les accords au niveau de la qualité de service à la clientèle en atteignant et en excellant les objectifs individuels et d’équipe;
· Établir et maintenir une collaboration efficace avec les partenaires Expedia;
· Savoir garder un état d’esprit constructif même lors de situations délicates.
Ce qu'il vous faut
· Niveau de français natif et anglais (minimum B2);
· Autorisation de travail pour les citoyens hors UE;
· Excellentes compétences en informatique;
· Expérience en centre d’appels (préférentiel);
· Flexibilité et résilience sont vos chevaux de bataille;
· L’esprit d’équipe chez vous est synonyme de seconde nature.
LISBONNE - Chargé de clientèle pour Expedia • Faro, Algarve
ClearOps is a fast-growing supply chain tech startup with a mission to ensure that machines never break down again.By transforming service supply chains into a proactive, data‐driven network, we ma... Mostre mais
Uma empresa de serviços de recursos humanos está a recrutar um Account Manager talentoso para integrar a sua equipa em Faro.O profissional ideal deve ter experiência na área de telecomunicações, co... Mostre mais
Start jouw zonovergoten carrière in Lissabon! – Nederlandstalige Customer Support Specialist.Ben jij klaar om de regen in te ruilen voor 300 dagen zon per jaar? Wij zoeken enthousiaste Nederlands s... Mostre mais
Cloudbeds is seeking a Global Director, Mid-Market Onboarding in Faro, Portugal, to lead onboarding functions for mid-market customers.This role is pivotal in ensuring a seamless transition from sa... Mostre mais
FH Collective Academy is seeking a Customer Support Representative for a client project based in Lisbon, Portugal.You will assist Norwegian-speaking customers with empathy and accuracy, addressing ... Mostre mais
Italian-speaking Technical Customer Support Specialist.In this role, you will provide customer support in.Portugal or willing to relocate.Relocation support is provided for eligible candidates.Prov... Mostre mais
Trasforma le tue competenze linguistiche in una carriera globale.Grandi progetti internazionali a Lisbona sono alla ricerca di Specialisti CS di lingua italiana per le prossime classi in partenza a... Mostre mais
FH Collective - Academy cerca Specialisti CS di lingua italiana per classi in partenza a Lisbona.Le posizioni sono completamente on-site in Portogallo, con inizio scaglionato tra luglio e agosto 20... Mostre mais
Jing Hau in Faro is hiring a skilled Restaurant Manager to oversee and manage daily operations.The candidate will create and maintain budgets, supervise inventory, and ensure quality service while ... Mostre mais
Hey there! David Kennedy Recruitment is on the lookout for an amazing French speaking Freelance Recruiter to join our team.If you're a true hunter and love connecting talented individuals with our ... Mostre mais
Guardian Secure Services is hiring a motivated Sales Representative to join their team in Faro, Portugal.The ideal candidate should have previous sales experience and a strong record of exceeding t... Mostre mais
Join one of Europe’s leading online retailers – work 100% remotely from Portugal.We’re looking for Dutch-speaking team members to join a major European e-commerce platform.Whether you’re already in... Mostre mais
You speak Dutch, you live in Portugal, and you're looking for a job you can actually do from home.We're hiring for a fully remote customer support role based anywhere in mainland Portugal.You'll be... Mostre mais
Trasforma le tue competenze linguistiche in una carriera globale.Grandi progetti internazionali a Lisbona sono alla ricerca di Specialisti CS di lingua italiana per le prossime classi in partenza a... Mostre mais
A customer service company is hiring German-speaking Customer Service Agents for a remote position in Portugal.Agents will assist customers via phone, email, and chat, ensuring satisfaction through... Mostre mais
About the job Dutch Customer Service in Portugal Grow Your Career in Customer Service!.Do you enjoy solving problems and positively impacting people's daily lives? We're looking for a proactive and... Mostre mais
French-speaking Customer Support Specialist.You will assist French-speaking customers, answer their questions, guide them through simple technical issues, and make sure they have a smooth and posit... Mostre mais
Finnish-Speaking E-commerce Support Specialist (Remote from Portugal) Location: Remote in Continental Portugal Contract: Full-time (12-month with renewal).Start dates: July 14, July 21, July 28.Joi... Mostre mais
An expanding international support company based in the Algarve is seeking experienced Multilingual Customer Service Agents.In this hybrid role, you will provide high-quality assistance via phone, ... Mostre mais
Cross Border Talents is seeking Norwegian-speaking Customer Service Advisors to join our international team in Lisbon.This role involves supporting customers via phone, email, and chat, resolving i... Mostre mais
