LISBONNE
Ce que vous attendez
Êtes-vous spécialisé dans le marketing? Dans le tourisme? Vous êtes passionné de jeux vidéo ou souhaitez évoluer dans le domaine du e-commerce? Rejoignez-nous en tant que Conseiller de Clientèle! Nos clients de renommée internationale, tels que Spotify ou Expedia et bien d'autres, seront le parfait tremplin pour votre carrière.
Avantages
· Lieu de travail – Lisbonne – l'une des meilleures villes et des plus ensoleillées pour vivre en Europe
· Support d’expatriation complet (billet d’avion pour le Portugal, chambre gratuite dans l’un de nos appartements en colocation);
· Un billet annuel à destination de votre pays d’origine (au sein de l’Europe);
· Assurance Santé dès le premier jour dans l’entreprise;
· Opportunités de certifications et de formations continues;
· Programme de Refer a Friend avec des primes attractives;
· Rendez-vous médicaux gratuits au sein de l’entreprise, activités sportives et de responsabilités sociales, fêtes internes incroyables, festivals, ateliers et bien plus encore.
Ce que vous ferez
· Comme Conseiller de Clientèle, établir un contact performant, courtois et personnalisé aux clients de notre partenaire par téléphone et email;
· Offrir une réponse rapide et adéquate aux questions des clients avant, pendant et après l'achat;
· Identifier les requêtes des clients et les transférer de manière rapide et efficace aux différents départements si besoin;
· Respecter les procédures établies et les ententes de qualité du service à la clientèle;
· Atteindre et dépasser les objectifs individuels et d'équipe.
Ce qu'il vous faut
· Français courant et anglais (minimum B2);
· Compétences natives en français en communication écrite et verbale ;
· Autorisation de travail pour les citoyens hors UEE;
· Haut niveau de sympathie et d’empathie;
· Capacité d'apprentissage rapide;
· Comme Conseiller de Clientèle, tu auras besoin expérience en centre d’appels (préférentiel);
· L’esprit d’équipe chez vous est synonyme de seconde nature.
LISBONNE - Conseiller de Clientèle • Portimão, Algarve
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