Ihre Rolle
Zählen Sie die Fähigkeit zur Problemlösung und Empathie zu Ihren Stärken? Haben Sie jemals an eine Karriere im Ausland gedacht?
Unterstützen Sie BOSE in unserer Niederlassung in Lissabon.
Unser Angebot
· Arbeitsort: Lissabon – einer der besten und sonnigsten Orte zum Leben in Europa;
· Vollständige Umzugsunterstützung (Flugticket nach Portugal, kostenlose Unterkunft in einer unserer Wohngemeinschaften);
· Ein bezahlter Hin- und Rückflug pro Jahr in Ihr Heimatland (innerhalb Europas);
· Krankenversicherung ab dem ersten Arbeitstag im Unternehmen;
· Fortlaufende Zertifizierungs- und Schulungsmöglichkeiten;
· Werben Sie einen Freund Programm mit attraktiven Prämien;
· Kostenlose Arzttermine im Bürogebäude, sportliche und soziale Aktivitäten, tolle interne Partys, Festivals, Workshops und vieles mehr.
Ihre Aufgaben
· Inbound Kundenservice von Bose Kunden;
· Beratung zu Zahlungsmethoden im Bose Online Shop;
· Hilfestellung bei Versand, Lieferung, Rückgabe und Umtausch;
· Assistenz bei Fragen zur Produktregistrierung;
· Entgegennahme von Reklamationen;
· Verwaltung von Kundendaten sowie Bearbeitung von jeglichen anderen Kundenanliegen.
Ihr Profil
· Fließende eutschkenntnisse und ein Englischniveau (minimum B2 hast);
· Hervorragende Deutschkenntnisse in Wort und Schrift;
· Gute Englischkenntnisse;
· Ausgezeichnete Kommunikationsfähigkeit, Teamgeist und Empathie;
· Erfahrung im Kundenservice (bevorzugt).
Lissabon - Deutschsprachiger Kundenservice für BOSE • Águeda, Region of Aveiro
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