Description
Come and work with us.Do you want to contribute to an outstanding customer representative service? Are you German native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you!Our client is a global leader in insurance broking and risk management, bringing global, national, and industry-specific solutions.Your future project: join our German Customer Advisor team.As a customer service specialist in this project, your daily responsibilities will include:Provide first contact resolutions to customer queries Offer specialized customer support through written and phone communicationBuild meaningful relationship, answering customers questions in a courteous, friendly, and professional mannerMeet and exceed our customer service quality goals, compliance regulations and productivity targetsCreate amazing customer experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedback
Requirements
To succeed in the role, you will need to have:Native or proficient level of German (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to Lisbon, Portugal (Work on site)
Offer
Benefits. Relocation packageCompetitive wages ranging from 920€ to 1,451€Paid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work cultureGo further with Foundever® We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today!
German Advisor for World's Leading Insurance Broker • Lisbon, Portugal
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