Overview
Job Openings Digital Ad Support Associate- Spanish- and English-Speaking Are you passionate about digital marketing, online advertising, and supporting business growth? We are looking for
Spanish Speakers
to join our Lisbon-based client as
Customer Support Specialist
toassist advertisers on a major global social media platform. Join amulticultural team supporting small and medium-sized businesses acrossSpanish- and English-speaking markets. Relocate to Lisbon and begin your professional chapter in the sunny capital (relocation & housing provided). Responsibilities
Providing B2B customer support via email, chat, and outbound phone calls. Assisting with pre- and post-sales queries related to online advertising tools and services. Guiding clients in navigating platform tools, resolving bugs, and improving ad performance. Analyzing trends and troubleshoot common issues affecting business users. Offering white glove support by converting email/chat cases into proactive outbound assistance. Requirements
Fluent in Spanish (C2 and higher, written and spoken) and English (B2 level or higher, written and spoken). Previous experience in customer service or digital marketing is a plus. Excellent communication and problem-solving skills. Ability to multitask using various tools and systems. EU citizenship or valid Portuguese work authorization required. Location
Location: Work onsite in Lisbon's modern business center, with easy access to metro, bus, and train lines. Package
Relocation support for international candidates (housing included)or those moving from the distance over 100 km away from Lisbon Competitive monthly gross salary of up to 1,366.16, including: Base salary + meal, holiday, and Christmas allowances. Paid training (15 working days) with a training bonus upon successful completion. 40-hour work week, rotational shifts between 06:00 and 00:00, Monday to Sunday. 22 paid vacation days per year, plus compensation for working on Portuguese public holidays. Access to private health insurance after contract signature.
Digital Ad Support Associate- Spanish- And English-Speaking • Vila Nova De Gaia, Portuguese Republic, PT
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