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German Client Support for Tourism Project

German Client Support for Tourism Project

Cross Border TalentsLisbon, Lisbon, PT
Há +30 dias
Tipo de trabalho
  • Quick Apply
Descrição do cargo

Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project , Portugal.

You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client-Brands on the effectiveness of their ads - optimizing Marketing campaigns, providing technical support and troubleshooting issues.

  • Responsibilities as a Legal Online Operations Analyst :
  • Assist customers with booking of hotels, holiday packages and other travel-related services;
  • Provide helpful and effective service for both in travel”and post travel questions;
  • Assist customers with questions regarding payment, changes, cancellation,

Requirements

  • Must be fluent in English and German;
  • Ability to work in a multicultural environment and as part of cross-functional teams;
  • Experience with Microsoft Office

    • Benefits

  • Relocation package (accommodation, expenses and flight reimbursement)
  • Competitive base salary and benefits;
  • Training and career development opportunities;
  • A culture of respect and human empowerment;
  • Very nice office space by the Tagus river, served by several businesses and great access to public transportation
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    Support German • Lisbon, Lisbon, PT