Location: Lisbon Full-time | Rotational shifts Relocation Package Provided About the Role: Are you fluent in Danish and looking to start or grow your career in a vibrant, international setting? Join our customer support team in Portugal and represent a global brand while enjoying a dynamic and inclusive workplace. Whether you're supporting e-commerce, tech, travel, or lifestyle brands, you'll be part of a team that values quality service, empathy, and professional growth. Your Responsibilities: Respond to customer inquiries in Danish via phone, email, and live chat. Assist with product or service questions, orders, returns, and account-related issues. Deliver an excellent customer experience by resolving concerns promptly and professionally. Use internal systems to track issues, follow up on cases, and escalate when needed. Collaborate with team members and managers to improve processes and customer satisfaction. Requirements: Fluent in Danish (C2 level) both written and spoken. Good command of English (for training and internal communication). Excellent interpersonal and communication skills. Previous experience in customer service or call center environment is a plus, but not mandatory . EU passport or valid work permit for Greece (for relocation-based roles). Positive attitude, adaptability, and willingness to learn. What We Offer: ️ Relocation package : including paid flight to Lisbon, airport pickup, and temporary accommodation. Competitive salary + monthly bonus incentives. Private health insurance. Paid training and ongoing coaching. A fun, international work environment with career development opportunities. ️ The chance to live in Lisbon a beautiful, sunny destination with a low cost of living and rich culture. Start Date: Immediate openings available apply now!
Danish-speaking Customer Support Representative • Lisbon, Portugal
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