Take Your Customer Service Career to the Next Level! Do you enjoy helping people and making every customer interaction a positive one? Join a dynamic international team as a Customer Specialist and become a key part of delivering excellent customer experiences. Role Overview: As a Customer Specialist , you will be the first point of contact for customers, providing professional, personalized support across a variety of topics, including inquiries, orders, accounts, products, services, and general requests. Through phone, email, chat, and digital channels , you will understand customer needs, provide effective solutions, and ensure a smooth experience from the first interaction to resolution. Key Responsibilities: Provide friendly, professional, and efficient customer support via phone, email, chat, and other digital channels. Assist customers with inquiries related to orders, deliveries, accounts, payments, products, and services. Understand customer needs and provide accurate, clear, and relevant information. Handle questions, complaints, and concerns efficiently while maintaining a positive and customer-focused approach. Support customers in navigating processes, platforms, products, and services. Accurately record customer interactions, requests, and resolutions in internal systems. Work closely with internal teams to ensure issues are resolved quickly and effectively. Identify recurring customer concerns and provide feedback to help improve processes and service quality. Stay up to date with company products, services, policies, and procedures through ongoing training. Requirements: Language Skills: Fluent in French (C1/C2 level) and English (B2 level) Eligibility: EU citizenship or valid Portuguese residency card Skills: Strong analytical, creative, and communication abilities Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field Why Join Us: Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognising and rewarding your contributions Meal Allowance : Enjoy a meal allowance to keep you energised during working hours Health and Life Insurance : Benefit from comprehensive coverage to support your well-being. Relocation Package : Receive support if relocating to ensure a smooth transition Onsite Work: Engage and grow in a collaborative office environment Ready to take on this exciting opportunity? Apply today, and let’s connect!
French Customer Support in Lisbon • Lisbon, Portugal
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A leading HR SaaS consultancy is seeking a French Customer Advisor in Lisbon, Portugal.This position involves assisting customers via email, chat, and phone calls, becoming a product expert, and re... Mostre mais
About the job French Customer Support Specialist - Lisbon.Are you fluent in French? We are looking for French-speaking talent ready to start a new journey in one of the most vibrant and dynamic sec... Mostre mais
David Kennedy Recruitment is assisting a leading Outsourcing/BPO consultancy in finding a French speaking Customer Support Agent for their Lisbon office.The role involves providing professional sup... Mostre mais
Seeking a French-speaking Customer Support Specialist in Porto to assist customers via multiple channels, ensuring satisfaction.Requires fluency in French and strong communication skills. Mostre mais
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French Customer Support in Lisbon - Welcome Bonus 3000 Euros Job Openings French Customer Support in Lisbon - Welcome Bonus 3000 Euros.About the job French Customer Support in Lisbon - Welcome Bonu... Mostre mais
International outsourcing company, well known worldwide.It is mandatory that you have an EU passport or full working rights in Portugal.When you apply for this vacancy, you are giving us your GDPR ... Mostre mais
CB Talents SP is hiring Customer Service Representatives to join their international support team in Lisbon.This role focuses on delivering high-quality customer support in a structured environment... Mostre mais
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Take Your Customer Service Career to the Next Level! Are you passionate about helping people and creating positive customer experiences? Join a dynamic international team as a Customer Specialist R... Mostre mais
Lisbon - French speaking Tech Support Specialist.The company is renowned for transforming customer experiences and empowering its people to achieve their full potential.Those who join become part o... Mostre mais
A global customer support company is looking for a French-Speaking Customer Support Specialist to join their vibrant team in Lisbon.This role involves providing excellent support to international c... Mostre mais
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Are you passionate about providing excellent customer service and assisting users in their needs? Join a global team and provide top-tier support to French-speaking customers in Lisbon, ensuring sa... Mostre mais
French customer support roles in Lisbon! About the job.Thrilling Career for French Speakers in Sunny Lisbon! Imagine spending the next year in one of Europe's most stunning capitals, where your car... Mostre mais
A leading recruitment agency is seeking a Customer Support French Speaking specialist in Lisbon.This full-time role focuses on delivering exceptional support to French-speaking clients, ensuring hi... Mostre mais
French-speaking Customer Support Specialist needed in Porto to assist customers with telecom services, subscriptions, and technical issues via phone and digital channels. Mostre mais
