People Partner

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high‑growth environment, join us and be part of a team that’s transforming the way the world pays.

About the Team

Our People team blends a multitude of skills within organisational development, strategic empowerment of our leaders, People operations, internal communication & culture, employee branding, people enablement/engagement initiatives and total rewards. The team’s vision is to unite and empower passionate people and to bring inspiration and energy into everyday work life, while our mission is to form a resilient and agile organization.

About the Role

As part of the People & Culture team at Trustly, you will play a pivotal role in driving the People and Culture strategy EU operations. You’ll work closely with managers and teams to provide HR expertise, guide employee‑related matters, and champion initiatives that enhance the overall employee experience. This role will involve both day‑to‑day HR activities, such as assisting with onboarding, maintaining employee records, coordinating performance reviews. We are looking for someone who is adaptable, proactive, and thrives in a fast‑paced environment where they can influence positive change.

Location: Lisbon office.

What you’ll do

• Lead HR initiatives, including organisational restructuring, process optimisation, and people enablement programmes, to drive business success
• Employee relations: Serve as a first point of contact for employee questions and concerns, escalating issues as needed, and helping to maintain a positive culture
• Administration: Managing and maintaining employee records, both physical and digital, and supporting administrative tasks
• Performance and development: Assisting with performance review cycles, coordinating training programmes, and helping to implement HR policies and initiatives
• Culture and engagement: Employment branding, supporting diversity and inclusion initiatives, and promoting employee well‑being
• Maintain strong relationships with unions, ensure compliance and have a good understanding of employment law
• Support day‑to‑day HR operations topics and give guidance on topics such as labour law, employee development, people management and change management

Who you are

• A proactive, people‑centric professional with 3–5 years of experience in HR and People operations within fast‑paced, growing organisations
• A proactive problem‑solver with the ability to anticipate challenges, resolve issues efficiently, and manage priorities in a fast‑paced environment
• A skilled communicator with the ability to build strong relationships
• A solution‑oriented individual with a can‑do attitude, always looking for ways to drive positive outcomes
• Highly organised and capable of managing multiple priorities, keeping a clear focus on delivering impactful results
• Adaptable and resilient, you thrive in dynamic environments and enjoy the challenge of developing creative solutions to attract and retain top talent

Our Fantastic Benefits (varies by location)

• 20 to 25 days of holiday to support a healthy work‑life balance
• Monthly team outing allowance to enjoy social events with your colleagues
• Office perks such as refreshments (coffee, sodas etc.), breakfast, fruit and snacks
• Meal card – enjoy a daily lunch allowance to make your workdays even more convenient
• Well‑being support – our health allowance covers gym memberships, massages, and much more to help you feel your best
• Additional benefits designed to enhance your work‑life experience!

Shape Your Role and Make an Impact

Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We’re looking for dedicated and highly motivated individuals who thrive in a fast‑paced environment and enjoy collaborating across different areas of the organisation.

If your skills and experience align with this role, we’d love to hear from you! Apply now and submit your CV in English.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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