German Speaking Junior Customer Support in Porto

Location: Porto (On-Site) Languages Required: German (Native or Fluent) Working Hours: Monday to Friday, 08:00 AM – 05:00 PM Days Off: Saturday & Sunday Key Responsibilities: Provide customer service via phone, email, or chat. Assist customers with inquiries, concerns, and product-related questions. Ensure timely and effective resolutions to customer issues. Maintain accurate records of customer interactions. Collaborate with the team to improve customer service processes. Qualifications: Languages Required: Fluent German (written and spoken). Experience: Previous customer service experience is a plus but not mandatory. Skills: Strong communication skills, problem-solving abilities, and a customer-first attitude. Availability: Must be available to work Monday to Friday with the potential for future shift work.