Key Responsibilities Serve as the primary point of contact for German-speaking customers via phone, email, and chat Provide timely, accurate, and professional support in line with defined service level agreements (SLAs) Resolve customer inquiries, complaints, and service issues efficiently while maintaining high satisfaction scores Document customer interactions clearly and accurately within CRM systems Escalate complex cases to relevant internal stakeholders when required Follow internal policies, quality standards, and compliance requirements Actively contribute to process optimization and customer experience improvement initiatives Required Qualifications Native or near-native fluency in German (spoken and written) Good command of English for internal communication Previous experience in customer service, contact center, or client-facing roles is preferred Strong problem-solving and communication skills Ability to work in a structured, KPI-driven environment High level of professionalism, reliability, and customer orientation Open to relocation and on-site work What We Offer Competitive salary package Performance bonus Structured onboarding and continuous training programs International and multicultural working environment Career development and internal mobility opportunities Stable, long-term employment in a growing organization Relocation support may be provided in line with company policy Additional Information Working hours may vary based on business needs The candidates must be EU citizen or have a work permit to work in the related country
German Speaker Customer Specialist (Relocation toPortugal) • Porto, Portugal
Social network you want to login/join with:.German Community Specialist in Beauty Industry - Porto, Porto Location: Porto, Portugal.Job Description: Are you passionate about social media and the be... Mostre mais
Hiring International is hiring German-speaking Customer Service Representatives to join our international team.This role is 100% remote from anywhere in Portugal, offering the flexibility to work f... Mostre mais
In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Representative to join their teams in Porto.Employment type: fixed te... Mostre mais
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses... Mostre mais
A Daikin Portugal (DAPT) é uma das filiadas de Vendas da DENV, encontrando-se presente fisicamente nos escritórios de Paço D'Arcos (sede) e Vila do Conde.Visite o nosso website para saber mais sobr... Mostre mais
Ground Operations: Clearance & Brokerage Operations;.Brokerage Administration Services;.Join our team as we work each and every moment to deliver the most important package of someone's day.At FedE... Mostre mais
Minacs in Porto, Portugal is seeking a Customer Representative fluent in German to support Creator Onboarding.You will set performance goals to promote Live Monetization features and improve custom... Mostre mais
Concentrix is seeking a Customer Service Representative in Porto for a banking client.The role requires fluency in German (C1), excellent communication skills, and strong phone handling abilities.R... Mostre mais
Customer Service | German-speaking role in Portugal 4 days ago Be among the first 25 applicants.Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new real... Mostre mais
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses... Mostre mais
A leading HR consulting firm is seeking German native speakers to join their Customer Service team in Portugal.Ideal candidates should possess strong English skills and a motivation to learn.The ro... Mostre mais
Rocket Stars in Porto is seeking a German-speaking Customer Support professional for a full-time, permanent position onsite.You will provide German language support (C1/C2) with English (B2+) profi... Mostre mais
About the Role We are seeking a friendly and dedicated Customer Service Representative fluent in German to join a vibrant support team in Porto.In this full-time, on-site role, you will be a primar... Mostre mais
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better.Our software solutions ha... Mostre mais
Deliver exceptional customer service.Call, collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in e... Mostre mais
A leading technology firm is seeking a Solution Consultant (French speaking) in Porto.This role involves providing global support for Manufacturing Execution System projects, managing client expect... Mostre mais
Francisco CI in Porto is looking for fluent German speakers to excel in customer support roles.You will manage client interactions through various platforms while ensuring high customer satisfactio... Mostre mais
Unser Kunde ist ein weltweit führender Anbieter von Contact-Center-Dienstleistungen und unterstützt einige der bekanntesten digitalen Plattformen weltweit.Für das deutschsprachige Support-Team such... Mostre mais
Are you looking for a job for Customer Care for a Beauty brand?.Don't miss this opportunity to build a successful career in one of the best companies to work in Portugal!.Our client is a global lea... Mostre mais
Uma empresa de e-commerce está procurandidUm Gestor de Performance em Media Digital para desenvolver e otimizar campanhas digitalizadas no sentido de maximizar o retorno sobre o investimento e alca... Mostre mais
){kind=logo}
