Head of Product (Growth & Experience)
Nextchallenge • lisboa, lisboa, Portugal
Há +30 dias
Descrição do cargo
A licensed and regulated sportsbook and casino operator in Portugal is looking for a Head of Product (Growth & Experience).
Role Overview:
Own the end-to-end player experience across app and web, driving improvements in conversion, engagement, and retention. Ensure the product (iOS, Android, web) becomes a competitive advantage by translating growth insights into product improvements that increase LTV and marketing efficiency.
Key Responsibilities:
- Product Ownership:
- Own app (iOS & Android) and website experience;
- Define and manage the product roadmap aligned with business and growth priorities;
- Prioritise features based on impact on conversion, retention, and engagement;
- Ensure product features comply with regulatory requirements and responsible gaming standards.
- Identify friction points and lead initiatives to improve user journey performance;
- Work closely with Marketing to translate data into product improvements.
- Retention & Engagement:
- Define and improve retention mechanics (gamification, user journeys, in-app engagement);
- Collaborate with Promo and CRM teams on feature-driven retention strategies;
- Increase user frequency and long-term value (LTV).
- Define product priorities based on user data, competitive benchmarking, and market trends;
- Ensure the product remains competitive vs leading operators in Portugal.
- Cross-Functional Collaboration:
- Work closely with Growth, Brand, Tech, and Country Manager;
- Translate business needs into clear product requirements.
- Delivery & Execution:
- Own product backlog and prioritisation;
- Work with tech teams and project managers to ensure timely delivery;
- Ensure features are delivered with clear success metrics.
Required Skills & Experience:
- Experience in product management, growth product, or UX-driven roles;
- Strong understanding of conversion funnels and user behaviour;
- Data-driven, comfortable with analytics and A/B testing;
- Experience with mobile apps and web platforms;
- Ability to translate business goals into product features;
- Experience in betting, gaming, fintech, or high-conversion consumer apps is a plus.
Key KPIs:
- Retention and churn;
- Contribution to LTV improvement.
What This Role Is Not:
- Not a project manager;
- Not a technical lead;
- Not purely UX or design.
The company guarantees you the following benefits:
- Dynamic, friendly and innovative work environment;
- Career growth and professional development opportunities;
- Hybrid work model with flexibility.
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