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Patrique Mercier Recruitment By Nellie
French speaking customer service agent - work in Sofia, Bulgaria - paid relocatiPatrique Mercier Recruitment By Nellie • Lisbon, Lisbon, PT
French speaking customer service agent - work in Sofia, Bulgaria - paid relocati

French speaking customer service agent - work in Sofia, Bulgaria - paid relocati

Patrique Mercier Recruitment By Nellie • Lisbon, Lisbon, PT
Há +30 dias
Tipo de trabalho
  • Quick Apply
Descrição do cargo

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a French Speaking Customer Service Agent to join a reputable company in Sofia, Bulgaria. This role offers a fully paid relocation package, making it an excellent chance for French-speaking professionals seeking to grow their career while experiencing life in a vibrant European city.


Responsibilities

  • Provide high-quality customer service to French-speaking clients through phone, email, and chat channels.
  • Assist customers with product inquiries, orders, returns, and issue resolution.
  • Handle customer complaints professionally to ensure satisfaction and retention.
  • Accurately document customer interactions and maintain records using CRM software.
  • Collaborate with internal teams to escalate issues and improve overall customer experience.
  • Participate in training sessions to enhance product knowledge and customer service skills.

Requirements

  • Fluency in French and English, both written and spoken.
  • Previous experience in customer service, preferably in a similar industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills with a customer-centric approach.
  • Proficiency in using CRM systems and Microsoft Office applications.
  • Detail-oriented and well-organized.
  • Willingness to relocate to Sofia, with relocation costs fully covered.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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French speaking customer service agent - work in Sofia, Bulgaria - paid relocati • Lisbon, Lisbon, PT

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