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Gi Group
Customer Service - Dutch speakerGi Group • lisboa, Portugal
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Customer Service - Dutch speaker

Customer Service - Dutch speaker

Gi Group • lisboa, Portugal
Há 5 dias
Descrição do cargo

We are looking for Dutch-speaking team members to join our international team to provide a great customer experience to out clients.


The role


  • Advise customers on our coffee retail products
  • Assist customers with online purchases and troubleshooting basic technical issues (e.g. account access, order tracking)
  • Handle customer complaints with empathy and professionalism, always looking for solutions
  • Record and update customer information in our systems accurately


What we’re looking for


  • Native or fluent level of Dutch (C1/C2) – mandatory
  • Good English communication skills
  • Previous experience in retail, hospitality, or customer service is an advantage (barista experience is a plus, but not required)
  • Flexibility to work in shifts, including weekends and holidays


What we offer


  • Initial and ongoing training
  • Career development opportunities in a growing international company
  • Dynamic, multicultural work environment
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Customer Service - Dutch speaker • lisboa, Portugal

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