Talent.com
Concentrix Portugal
Customer Service Representative (German-speaking) - Banking CompanyConcentrix Portugal • Porto, Porto District, PT
Customer Service Representative (German-speaking) - Banking Company

Customer Service Representative (German-speaking) - Banking Company

Concentrix Portugal • Porto, Porto District, PT
Há +30 dias
Descrição do cargo

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Customer Service Representative in Porto, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As a Customer Service Representative, you will:

  • Manage incoming phone calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer through open and interactive communication
  • Provide accurate, valid and complete information by using the right tools
  • Follow clients’ communication procedures and guidelines
  • Take the extra mile to engage customers
  • Our Agents should be genuinely excited to help customers, patient, empathetic, and passionately communicative. They should understand the value of good communication skills
  • Problem-solving

Your qualifications

Concentrix is a great match if you:

  • Are fluent, verbal and written in German (C1);
  • Have excellent communication skills;
  • Have strong phone contact handling skills and active listening;
  • Are customer orientated and have the ability to adapt/respond to different types of characters.

If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

  • Competitive salary and performance bonus
  • Central location in Porto, Portugal
  • Relocation package if you come from abroad
  • Bring-a-friend (referral) bonus opportunities
  • Full paid training on the company and the project you'll be working on
  • Career development programs

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal-opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Criar um alerta de emprego para esta pesquisa

Customer Service Representative (German-speaking) - Banking Company • Porto, Porto District, PT

Empregos similares

German-Speaking Beauty Community Specialist

speakitPorto, Portuguese Republic, PT

An established industry player in the beauty sector is seeking a passionate German-speaking Community Specialist to enhance their social media presence.In this dynamic role, you will act as a brand... Mostre mais

 • Divulgado

Customer Service Representative (Danish-Speaking)

CareerxtraPorto, Portuguese Republic, PT

Customer Service Representative (Danish-speaking) Job Openings Customer Service Representative (Danish-speaking).About the job Customer Service Representative (Danish-speaking) Position: Customer S... Mostre mais

 • Divulgado

Customer Service Representative with German

Wibit Consulting & Services (WibitCS)Porto, Porto District, Portugal

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Representative to join their teams in Porto.Employment type: fixed te... Mostre mais

Customer Service Representative (German-speaking) - Travel Experience

Concentrix PortugalPorto, Porto District, PT

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses... Mostre mais

German-Speaking Beauty Advisor – Luxury Brand & Perks

TPPorto, Portuguese Republic, PT

A global beauty company in Porto is seeking a Customer Care representative to manage customer inquiries through various channels.The ideal candidate must be fluent in German (C2) and possess strong... Mostre mais

 • Divulgado

Senior Customer Financial Services Representative

FedEx GroupLeça Do Bailio, Portuguese Republic, PT

We have an exciting opportunity for you to join our team as a.Senior Customer Financial Representative.Manage the full O2C cycle including dispute analysis, account analysis, collections, and accou... Mostre mais

 • Divulgado

Sales Development Representative - German Market

TeamViewer Germany GmbHPorto, Porto, Portugal

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better.Our software solutions ha... Mostre mais

Clearance Broker Associate With German

FedExLeça Do Bailio, Portuguese Republic, PT

Ground Operations: Clearance & Brokerage Operations;.Brokerage Administration Services;.Join our team as we work each and every moment to deliver the most important package of someone's day.At FedE... Mostre mais

 • Divulgado

Customer Representative (German-Speaking) - Creator Onboarding Support

MinacsPorto, Portuguese Republic, PT

Customer Representative (German-speaking) - Creator Onboarding Support You will ensure that performance goals are met across all operations and fulfill client expectations related to operational ex... Mostre mais

 • Divulgado

Customer Service | German-Speaking Role In Portugal

Atlean WorldPorto, Portuguese Republic, PT

Customer Service | German-speaking role in Portugal 4 days ago Be among the first 25 applicants.Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new real... Mostre mais

 • Divulgado

German-Speaking Onboarding & Lead Conversion Specialist

MinacsPorto, Portuguese Republic, PT

Minacs in Porto, Portugal is seeking a Customer Representative fluent in German to support Creator Onboarding.You will set performance goals to promote Live Monetization features and improve custom... Mostre mais

 • Divulgado

German Customer Support- Porto

Francisco CIPorto, Portuguese Republic, PT

About The Company It is an international outsourcing company, well known worldwide.Ready to embrace a new adventure? We are looking for fluent German speakers with a good level of English to work i... Mostre mais

 • Divulgado

Customer Service Representative (German-Speaking) - Banking Company

ConcentrixPorto, Portuguese Republic, PT

Customer Service Representative (German-speaking) - Banking Company Responsibilities.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships and trust with cust... Mostre mais

 • Divulgado

German Speaking Customer Support Representative (On-site in Porto)

IgnitePorto, Portugal
Quick Apply

Banking & Financial Services.Private Health/Life Insurance, Paid Relocation & Housing.Fluent German (C1/C2) & English (B2).Are you eager to apply your linguistic skills to a dynamic pos... Mostre mais

German Customer Support In Portugal - Eu Relocation

Atlean WorldPorto, Portuguese Republic, PT

A leading HR consulting firm is seeking German native speakers to join their Customer Service team in Portugal.Ideal candidates should possess strong English skills and a motivation to learn.The ro... Mostre mais

 • Divulgado

German Customer Service Representative | Fully Remote | Portugal

Hiring İnternationalPorto, Portugal
Quick Apply

German Customer Service Representative | Fully Remote | Portugal.Looking for your next international career opportunity?.German-speaking Customer Service Representatives.Career Growth & Develop... Mostre mais

German Customer Service Representative | Fully Remote | Portugal

Hiring InternationalPorto, Portuguese Republic, PT

Looking for your next international career opportunity? We're hiring.German-speaking Customer Service Representatives.Career Growth & Development Opportunities.International & Multicultural Work En... Mostre mais

 • Divulgado

Customer Representative (German-speaking) - Creator Onboarding Support

Concentrix PortugalPorto, Porto District, PT

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses... Mostre mais