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Customer Experience Associate – Ukrainian SpeakingNomadify • Aveiro, Portugal
Customer Experience Associate – Ukrainian Speaking

Customer Experience Associate – Ukrainian Speaking

Nomadify • Aveiro, Portugal
Há 12 horas
Tipo de trabalho
  • Quick Apply
Descrição do cargo

Job Title: Customer Experience Associate – Ukrainian Speaking

Location: Portugal

Role Overview: We are hiring Ukrainian-speaking Customer Service Advisors to join a multinational enterprise located in Portugal.

Core Responsibilities:

  • Handle and resolve client queries across various channels, including live chat, email, and telephone.
  • Deliver polite, transparent, and highly professional assistance to all users.
  • Supply precise answers focused on effectively resolving the customer's needs.
  • Accurately log and maintain records of all client communications within our internal database.
  • Consistently uphold the company's service benchmarks and quality expectations.
  • Work cross-functionally with global team members as situations require.
  • Previous background in customer support is entirely optional.

Candidate Requirements:

  • Possess native or fluent (C1-C2) proficiency in the Ukrainian language.
  • Demonstrate an intermediate or advanced grasp of English (minimum B1 level).
  • Are fully prepared to relocate to and work from Portugal.
  • Have a dependable, driven personality with a strong willingness to acquire new skills.
  • Feel comfortable and thrive in a highly diverse, international workplace.
  • Hold EU citizenship, a legal Portuguese work permit, or active temporary protection status in Portugal.

What We Provide:

  • Monthly Gross Income: Between 975 € and 1200 €.
  • Fully compensated initial training and a well-organized onboarding phase.
  • An energetic, diverse, and vibrant team atmosphere.
  • The chance to build your professional portfolio within a global corporate structure.
  • Opportunities to develop crucial business and communication expertise for your long-term career growth.
  • Relocation Assistance: We provide a dedicated package to help smooth your transition to Portugal. Specific details, benefits, and timelines will be reviewed directly during the interview stage.


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Customer Experience Associate – Ukrainian Speaking • Aveiro, Portugal

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