We're looking for a Danish speaker who understands what great customer service looks like and can represent a world-leading automotive brand the way it deserves to be represented. Someone who takes pride in the quality of every interaction, not just the volume. This is a fully remote role based in Portugal, supporting Danish-speaking customers across the full ownership journey — from pre-purchase questions to aftersales support. You'll be the voice of a premium automotive brand, which means the bar is high and the work is genuinely rewarding. Monday to Friday, evenings free, no weekend work. What's in it for you Competitive base salary x 14 months Complexity Bonus: €80/month x 11 months Fully remote position Monday to Friday Rotative shifts between 07:00 and 19:00 What you'll do Handle inbound contacts from customers via phone, email, and chat in Danish Assist owners with questions about their vehicle, features, connectivity, and technology Support customers with warranty queries, service bookings, and dealership referrals Manage complaints with ownership and professionalism, ensuring resolution that reflects the brand's standards Guide customers through the purchase and aftersales journey, delivering a consistently premium experience What we need from you Danish at C1 or C2 level Currently residing in Portugal — relocation is not offered for this role A customer-first mindset and the ability to represent a premium brand with confidence and care Availability for rotative shifts, Monday to Friday between 07:00 and 19:00 Previous customer service experience is a plus Some brands don't need an introduction — and this is one of them.
Danish-Speaking Customer Support Advisor | Remote • Lisbon, Portugal
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