About the Role:
We are looking for a motivated and empathetic Customer Support Representative to join our dynamic team. You will be the first point of contact for Arabic-speaking customers, providing assistance via phone, email, or live chat, and ensuring high levels of customer satisfaction.
Key Responsibilities:
Respond to customer inquiries in Arabic (and English when required) via phone, email, or chat
Assist with product information, orders, billing, technical support, or troubleshooting
Maintain high customer satisfaction and provide accurate information in a timely manner
Escalate unresolved issues to appropriate departments
Record customer interactions and follow communication procedures
Follow company policies and quality standards
Requirements:
Fluency in Arabic-native (written and spoken)
Good level of English (B2 or above)
Excellent communication and interpersonal skills
Previous experience in a customer support role is a plus
Basic computer skills and ability to work with CRM systems
Problem-solving attitude and a customer-centric mindset
Ability to work in shifts, including weekends if required
Benefits:
Competitive salary and performance bonuses
Paid training and development opportunities
Health insurance and other perks
Multicultural, international work environment
Opportunity to grow within the company
Arabic-speaking Customer Support Representative • Lisbon, Portugal
Customer Support for Digital Advertisers – Arabic Market.Customer Support for Digital Advertisers – Arabic Market.Get AI-powered advice on this job and more exclusive features.This range is provide... Mostre mais
Customer Service Representative (English B2+ Arabic C2) – .Portugal (Lisbon Area Preferred).Portugal — candidates already residing in the country, preferably near Lisbon .English (fluent)... Mostre mais
Arabic Customer Support Advisor - Night Shifts - Portugal.Job Openings Arabic Customer Support Advisor - Night Shifts - Portugal About the job Arabic Customer Support Advisor - Night Shifts - Portu... Mostre mais
CB Talents SP is hiring Customer Service Representatives to join an international support team in Lisbon.The role involves delivering high-quality customer support while working within a multicultu... Mostre mais
Lingo-nova in Lisbon, Portugal is seeking a B2B Marketing Customer Support professional fluent in Arabic to support advertisers in paid campaigns and digital advertising products.This on-site role ... Mostre mais
Are you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference? This is your chance to join a... Mostre mais
Are you always on top of the latest series and movies? Then join the new magical hub streaming service platform! We are recruiting Spanish Speakers to work in a magical streaming service platform.O... Mostre mais
Join a dynamic Customer Care team in the beautiful city of Lisbon, where you will engage with some of the world's most renowned brands.As a Customer Support Agent, your role will be to assist custo... Mostre mais
Payment Solutions ? We are seeking enthusiastic, customer-focused individuals to join our international team in Lisbon as a.Payment Solutions Support Specialist.This is your chance to gain valuable... Mostre mais
Somos uma empresa de referência no setor da logística e distribuição, com forte presença nacional e internacional.Valorizamos a excelência operacional, a inovação e o desenvolvimento contínuo das n... Mostre mais
Are you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference? This is your chance to join a... Mostre mais
Your connection with Aubay starts in the following lines: Aubay Portugal is a French multinational company that has been operating in the country since 2007, with offices in Lisbon and Porto.We are... Mostre mais
At Air Apps, we believe in thinking bigger and moving faster.We're a family-founded company on a mission to create the world's first AI-powered Personal & Entrepreneurial Resource Planner (PRP), an... Mostre mais
An established industry player invites you to join their vibrant Customer Care team in sunny Lisbon, where you can enjoy a dynamic work environment and a rich cultural experience.As a Customer Supp... Mostre mais
Are you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference? This is your chance to join a... Mostre mais
A global customer service provider in Lisbon seeks a Flemish-Speaking Customer Support Specialist to assist international clients.Responsibilities include providing friendly support via phone, emai... Mostre mais
A leading global payment solutions provider is looking for a Payment Solutions Support Specialist in Lisbon.This role is essential for assisting clients in the French market, ensuring efficient tra... Mostre mais
About the job English-Speaking Customer Support Experts.Cross Border Talents Is Hiring! English-Speaking Customer Support Experts On-site in Lisbon, Portugal Are you ready to take the next step in ... Mostre mais
