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French Speakers Wanted! Customer Service RepresentativeCbtalents • Porto, Porto, Portugal
French Speakers Wanted! Customer Service Representative

French Speakers Wanted! Customer Service Representative

Cbtalents • Porto, Porto, Portugal
Há 8 dias
Descrição do cargo

French Customer Service Representative Competitive Salary & Career Growth

Portugal

Are you a French (C1-C2) speaker with English (B2-C1) skills Join an international customer support team and help travelers with reservation-related inquiries while delivering an outstanding service experience.

This role is ideal for individuals who enjoy communicating with people solving problems and working in a fast-paced environment within the hospitality and travel industry.

Your Responsibilities

  • Assist with reservation-related inquiries via phone email and other communication channels.
  • Support users with booking modification and cancellation requests.
  • Handle pre- and post-reservation inquiries professionally and efficiently.
  • Coordinate with hotels to arrange special requests and booking requirements.
  • Serve as a liaison between guests and hotels to help resolve issues and concerns.
  • Build and maintain positive relationships with hotel partners through excellent service.
  • Ensure accurate documentation and timely follow-up on all requests.

What Were Looking For

  • French (C1-C2) and English (B2-C1).
  • EU passport or a valid Portugal work permit.
  • Strong customer service and problem-solving abilities.
  • Customer-focused mindset with excellent interpersonal skills.
  • Ability to work independently and take ownership of tasks.
  • Good commercial awareness and attention to detail.
  • Previous experience in customer service hospitality travel reservations or contact center environments is an advantage.
  • Comfortable working in a fast-paced and dynamic environment.
  • Flexibility to work rotating shifts based on business needs.

What We Offer

  • Competitive salary package.
  • Performance-based incentives.
  • Comprehensive training and onboarding.
  • Career growth and development opportunities.
  • International and multicultural work environment.
  • Supportive team culture.

If youre looking to grow your career in customer support and enjoy helping people create smooth travel experiences wed love to hear from you.

Email:


Employment Type : Full Time
Experience: years
Vacancy: 1

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French Speakers Wanted! Customer Service Representative • Porto, Porto, Portugal

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