Talent.com
Navan
Business Travel Consultant Italian HybridNavan • Lisbon, Porto, Portugal
Business Travel Consultant Italian Hybrid

Business Travel Consultant Italian Hybrid

Navan • Lisbon, Porto, Portugal
Há 8 dias
Descrição do cargo

Join Navan in Powering In-Person Connections with Relentless Innovation

At Navan our mission is to make travel seamless and empowering so travelers can focus on being there not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team youll support our users travel needs directly. Youll take ownership of customer satisfaction by resolving issues communicating effectively and collaborating with internal teams to clear any obstacles for travelers all while delivering an exceptional customer experience. As our frontline youll provide valuable feedback to our product design and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations traveler experiences and product development directly.

NOTE: Candidates must reside in Portugal for consideration or willing to relocate. Please submit all applications in English.

What Youll Do:

  • Provide top-tier travel support via chat calls and emails
  • Maintain up-to-date knowledge on suppliers destinations and systems
  • Quickly assess customer needs urgency and preferences
  • Accurately handle hotel flight car and rail bookings
  • Guide customers in self-service options on the Navan platform and app
  • Respond promptly meeting SLA expectations
  • Follow company and customer policies ensuring global compliance
  • Give feedback to stakeholders on goal progress and key processes
  • Participate in team meetings on products suppliers and industry updates
  • Stay current on travel industry best practices
  • Maintain attendance complete assigned training and meet performance metrics

What Were Looking For:

  • Experience: 5 years as a Travel Consultant covering air rail and hotel bookings; 3 years with GDS (Sabre Amadeus or Galileo) Both mandatory
  • Language: Fluency in English and Italian - Mandatory fluency in both languages
  • Customer Service: Background in contact center or customer-facing roles
  • Tech Skills: Comfortable using tools like Gmail Zendesk Slack and Salesforce
  • Availability: Flexible to work rotating shifts Monday to Sunday between 7 AM and 11 PM
  • Skills: Ability to multitask resolve urgent matters quickly and work independently to troubleshoot issues
  • Attitude: Empathetic professional and excellent at communicating verbally and in writing

Required Experience:

Contract


Employment Type : Contract
Experience: years
Vacancy: 1

Criar um alerta de emprego para esta pesquisa

Business Travel Consultant Italian Hybrid • Lisbon, Porto, Portugal

Empregos similares

Italian Client Advisor In Lisbon

Workster JobsLisbon, Portuguese Republic, PT

Workster is partnering with a leading international customer experience provider to recruit an Italian Client Advisor for a dynamic Lisbon-based team.In this role, you will deliver high-quality cli... Mostre mais

 • Divulgado

Italian Digital Ads Tech Specialist: Growth & Support

speakitLisbon, Portuguese Republic, PT

A leading digital marketing firm in Lisbon seeks a Technical Support Digital Ads professional fluent in Italian.Responsibilities include troubleshooting for advertising products and enhancing user ... Mostre mais

 • Divulgado

New Business Account Executive - Italian Speakers - Malta Market (Portugal)

RevolutLisbon, Portuguese Republic, PT

People deserve more from their money.More visibility, more control, and more freedom.Since 2015, Revolut has been on a mission to deliver just that.Our powerhouse of products — including spending, ... Mostre mais

 • Divulgado

Senior Business Travel Consultant (Remote Portugal) - Gds

Product PulseLisbon, Portuguese Republic, PT

A leading travel management company is seeking a Senior Business Travel Consultant to provide support to corporate travelers in Portugal.This is a full-time position offering the flexibility of rem... Mostre mais

 • Divulgado

Digital Travel Assistance

PrestigetravelpartnerLisbon, Portuguese Republic, PT

As a Digital Travel Assistance, you will learn how to guide clients in planning and booking their trips while using basic marketing skills and social media to attract and support travelers.This rol... Mostre mais

 • Divulgado

Italian Customer Support Agent - Lisbon

CB Talents SPLisbon, Portuguese Republic, PT

About the job Italian Customer Support Agent - Lisbon.Are you fluent in Italian? We are looking for Italian-speaking talent ready to start a new journey in one of the most vibrant and dynamic secto... Mostre mais

 • Divulgado

Travel Customer Specialist — Italian & English + Relocation

Cross Border TalentsLisbon, Portuguese Republic, PT

Cross Border Talents in Lisbon is seeking a Customer Specialist to deliver professional, multilingual support across Italian and English, handling inquiries, orders, accounts, and services.You will... Mostre mais

 • Divulgado

Italian-Speaking Motorcycle Customer Advocate - Lisbon

ConcentrixLisbon, Portuguese Republic, PT

Concentrix is looking for a Customer Representative fluent in Italian and English to join our team in Lisbon.You will manage customer interactions through calls, chat, and social media while ensuri... Mostre mais

 • Divulgado

Paid Search Account Manager – Italian Speaking

Last Minute GroupLisbon, Portuguese Republic, PT

Paid Search Account Manager – Italian Speaking The job in brief:.Job Title-Paid Search Account Manager – Italian Speaking.Working model- Remote from Portugal.Team- You will join the Customer Acquis... Mostre mais

 • Divulgado

Italian CS Market Roles – Relocate to Lisbon (Flight + Housing Package)

FH Collective AcademyLisbon, Portugal
Quick Apply

Trasforma le tue competenze linguistiche in una carriera globale.Grandi progetti internazionali a Lisbona sono alla ricerca di Specialisti CS di lingua italiana per le prossime classi in partenza a... Mostre mais

Italian Digital Support Consultant

Savior Artigos Texteis LdaLisbon, Portuguese Republic, PT

Italian‐Speaking Tech Customer Advisor – On‐Site Role in Lisbon, Portugal Join an international technology support team and build your career in a dynamic and multicultural environment.Salary & Ben... Mostre mais

 • Divulgado

Italian Client Advisor | Hybrid Lisbon, Upsell & Support

Workster JobsLisbon, Portuguese Republic, PT

Workster Jobs is seeking an Italian Client Advisor for their Lisbon team.The role involves delivering high-quality client support to Italian-speaking customers through various channels.Responsibili... Mostre mais

 • Divulgado

Lisbon Private Travel & Lifestyle Manager

Nova Founders CapitalLisbon, Portuguese Republic, PT

Nova Founders Capital is seeking an exceptional Travel & Lifestyle Manager in Lisbon to support a busy entrepreneur and family with personal logistics, travel, calendar, inbox, and household coordi... Mostre mais

 • Divulgado

Italian Customer Representative For World'S Leading Insurance Broker - Lisbon, Portugal

Sitel Corp.Lisbon, Portuguese Republic, PT

Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Italian Customer Representative for world's leading insurance broker - Lisbon, Portugal.Italian Custo... Mostre mais

 • Divulgado

Partner Success Manager, Luxury Travel

ZicassoLisbon, Portuguese Republic, PT

Get AI-powered advice on this job and more exclusive features.Established in 2008, Zicasso is the most-reviewed and highest-rated luxury travel company, specializing in immersive custom tours, vaca... Mostre mais

 • Divulgado

Italian Digital Support Consultant

CB TalentsLisbon, Portugal
Quick Apply

We're Hiring: Italian-Speaking Tech Customer Advisor.On-Site Role in Lisbon, Portugal.EU Citizens or Valid Portuguese Work Permit Holders Only.Join an international technology support team and buil... Mostre mais

Executivo De Vendas Internacionais - Transporte Terrestre

TorrestirSão Julião Do Tojal, Portuguese Republic, PT

A Torrestir, localizada em Lisboa, está à procura de um(a) comercial externo para impulsionar o negócio na área terrestre Internacional.O candidato ideal deve ter experiência em funções similares, ... Mostre mais

 • Divulgado

Italian Gds Travel Manager | Remote/Hybrid

CareerxtraLisbon, Portuguese Republic, PT

Careerxtra is seeking an Amadeus Travel Manager (Italian) to support our Italian-speaking business travelers.The role is remote in Portugal or hybrid in Lisbon, with office options and full-time em... Mostre mais

 • Divulgado

Remote Paid Search Manager (Italian Speaking)

Last Minute GroupLisbon, Portuguese Republic, PT

A global travel company is seeking a Paid Search Account Manager fluent in Italian to manage and optimize search campaigns across multiple brands.This remote role based in Portugal focuses on drivi... Mostre mais

 • Divulgado

Sales Consultant

EFLisbon, Portuguese Republic, PT

Overview EF Language Abroad believes that the world is better when people try to understand one another.Since 1965, we\ 've helped millions of students discover new places, embrace diverse cultures... Mostre mais