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Nomadify
Junior Roles –Nomadify • Porto, Porto, Portugal
Junior Roles –

Junior Roles –

Nomadify • Porto, Porto, Portugal
Há 6 dias
Descrição do cargo

Roles: Customer Service Specialist Content Creator Support Assistant

Location: On-site / Relocation Support

Employment Type: Full-time

Available for: EU citizens or expats with work permit

Program Overview

We are offering entry-level career opportunities within a fast-growing international environment. This multi-track role structure is designed for early-career professionals who want to build practical experience develop in-demand skills and grow within a global organization.

Depending on your strengths and interests you will be aligned with one of the following tracks:

  • Customer Service
  • Content Creation
  • Support Operations

This is more than a job it is a career entry point with structured development and internal mobility pathways.

Role Tracks & Key Responsibilities

1. Customer Service Specialist (German-Speaking)

  • Serve as the primary contact for German-speaking customers (phone email chat)
  • Handle inquiries complaints and service requests with a customer-first mindset
  • Meet and exceed KPIs SLAs and satisfaction targets
  • Accurately document interactions in CRM systems
  • Escalate complex issues and collaborate with internal teams

2. Content Creator (in German language)

  • Develop and adapt digital content (emails help center articles social media internal content)
  • Ensure content aligns with brand voice and customer expectations
  • Support localization efforts (especially German content where relevant)
  • Collaborate with marketing and support teams to improve engagement and clarity
  • Contribute to content optimization and innovation initiatives

3. Support Assistant (Operations in German language)

  • Provide administrative and operational support across teams
  • Assist with data entry reporting and documentation processes
  • Support internal coordination and workflow management
  • Ensure accuracy and compliance with internal standards
  • Contribute to process improvement and efficiency initiatives

Candidate Profile (All Tracks)

  • Entry-level candidates or recent graduates welcome
  • German proficiency (preferred for Customer Service & Content roles)
  • Good command of English for internal communication
  • Strong communication and organizational skills
  • Detail-oriented with a solution-driven mindset
  • Comfortable working in a structured KPI-driven environment
  • Open to relocation and on-site work

What We Offer

  • Competitive entry-level salary package performance bonus
  • Structured onboarding and training programs
  • Exposure to an international multicultural work environment
  • Clear career growth and internal mobility opportunities
  • Stable long-term employment within a scaling organization
  • Relocation support (where applicable)

Additional Information

  • Working hours may vary depending on business needs
  • Candidates must have EU citizenship or a valid work permit


Experience: years
Vacancy: 1

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Junior Roles – • Porto, Porto, Portugal

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