People Operations Specialist

MEDvidi is an AI-powered mental healthcare platform setting a new standard for safe effective and scalable psychiatric care in the United States. We combine licensed providers with proprietary AI tools to deliver consistent outcomes-driven treatment for conditions like ADHD anxiety depression and more. MEDvidis technology automates charting follow-ups and treatment planning freeing providers to focus on patient care while improving efficiency and clinical quality.

Were looking for a People Operations Specialist to take full ownership of the provider (clinician) lifecycle: preboarding onboarding document coordination and offboarding. Youll join the Business Operations team working hand-in-hand with our Senior HR Ops Specialist on shared workflows with close collaboration across Finance Legal and Clinical Operations.

Why this role

• Real ownership from day one: you own the full provider lifecycle (preboarding onboarding offboarding) and your work directly determines whether providers have a smooth start and a clean exit.
• Direct line to business impact: onboarding speed and quality directly affect how fast providers begin seeing patients and generating revenue; the importance of this function is recognized at C-level.
• Shape the process dont just run it: were actively restructuring ownership of onboarding/offboarding and we explicitly welcome spotting inefficiencies and building automation (Notion Zapier) rather than following a fixed script.

Responsibilities:

• Own end-to-end preboarding and onboarding for new providers: post-offer communication document collection checklist tracking system setup coordination Notion onboarding projects welcome meetings etc.
• Manage provider offboarding workflows: documentation closure system access removal and coordination with Finance Legal and Clinical Operations.
• Build and maintain HR operational reports on provider lifecycle metrics (time-to-onboard completion rates offboarding timelines document status) to support decision-making by the Operations Manager.
• Maintain referral bonus eligibility tracking for newly onboarded providers.
• Maintain data accuracy and consistency across HR systems (BambooHR Notion Justworks internal provider databases) throughout the employment lifecycle.
• Identify recurring manual tasks in provider lifecycle workflows support automation efforts and document processes and SOPs as workflows evolve.

What we offer:

• High-impact environment: A chance to contribute to a product-driven company in the medical tech space.
• Growth & compensation: Clear growth opportunities and a competitive compensation package.
• Remote-first: Fully remote long-term collaboration under a B2B model.
• Health & wellness: Health insurance after the probation period plus sports & wellness compensation.
• Career development: Clear growth opportunities including personalized English lessons via Preply.
• Time off: 19 paid vacation days annually 3 additional wellness days each year and paid sick leave for the first 5 working days.
• Culture: Thoughtful gifts for key life events and offline corporate events.

Ready to make an impact Send us your profile lets build something meaningful together.

MEDvidi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and contractors. All qualified applicants will receive consideration without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.

Requirements:

• 2 years of experience in HR operations HR administration or a generalist role with a strong operational focus.
• Proven experience managing high-volume onboarding/offboarding cases in parallel with reliable on-time closure and zero dropped steps.
• Experience with HRIS systems (BambooHR is a strong advantage) and disciplined data hygiene across multiple tools.
• Solid Notion skills: task management databases and automation.
• Strong analytical skills: building structured reports and dashboards spotting patterns and anomalies in operational data.
• Highly organized and detail-oriented: accuracy in documents and checklists is non-negotiable in this role.
• Strong cross-functional communication: comfortable flagging blockers early and building clear handoffs with Finance Legal and Clinical Operations.
• Advanced English (C1) written and spoken for daily communication with US-based providers and stakeholders and fluent Russian.
• Availability to work 2 PM 10 PM CET.

Employment Type : Remote
Experience: years
Vacancy: 1