Field Support Technician
Inetum • Lisbon, Porto, Portugal
Há 9 horas
Descrição do cargo
Responsible for on-site and remote IT support focusing on end-user devices workplace setup and Microsoft 365 environments.
Main Responsibilities
- Provide 1st and 2nd line support (on-site and remote)
- Install and configure workstations and devices
- Troubleshoot hardware software and network issues
- Administer Microsoft 365 (Exchange Teams OneDrive SharePoint)
- Manage users in Active Directory / Entra ID
- Manage devices via Intune and Autopilot
- Support onboarding and offboarding
- Handle equipment and ticket management
Qualifications :
- 2 years of experience in IT support / field support
- Knowledge of Windows 10/11
- Experience with Microsoft 365 AD and Intune
- Networking basics (DNS DHCP VPN)
- Driving license
- Strong problem-solving and autonomy
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1