Product Director, Professional Services

The Role

Unit4 serves a global community of professional services organizations - management consultancies engineering and architectural practices IT services firms audit and advisory and legal services. These businesses run on people: utilization engagement profitability and project delivery define how they win or lose. As Product Director for Professional Services you own the vertical product vision strategy and roadmap that makes Unit4 the ERP of choice for mid-market PSOs.

This is not a generalist PM role with an industry overlay. You will have dedicated engineering capacity to build genuine vertical depth in the platform - industry-specific capabilities that horizontal product teams cannot and will not build. You will work in close partnership with horizontal PMs across Financials HR Projects and Procurement to ensure the full platform delivers for PSOs end-to-end. You own the backlog the outcomes the roadmap and the commercial case for why your vertical wins.

AI is actively reshaping how professional services firms operate. The automation of billable work the compression of traditional T&M models and the shift toward outcome- and subscription-based pricing are rewriting the economics of the sector. The right candidate understands where these firms are in that journey and what it means for the software they need. You have built enterprise software for PSOs you know what the best solutions in this space do well and where they fall short and you can translate an industry in transition into a product roadmap that stays ahead of it.

What Youll Do

• Own the Professional Services product vision strategy and multi-horizon roadmap; align it with Unit4s platform strategy and commercial growth targets.
• Own feature outcomes not just delivery define clear adoption usage and customer impact goals for every capability you champion and track performance against them after launch.
• Serve as the internal authority on the Professional Services vertical providing product marketing analyst relations and pre-sales teams with the industry grounding they need to position demonstrate and sell effectively.
• Lead a prioritized product backlog with dedicated engineering capacity - defining outcomes success metrics release plans and quality criteria.
• Translate deep PSO market knowledge into specific investment-backed product requirements: opportunity sizing problem statements and build-vs-partner decisions.
• Define industry-specific solution blueprints reference configurations and pre-built templates that accelerate customer time-to-value.
• Act as the vertical voice in planning conversations with horizontal product teams ensuring PSO requirements are reflected in platform investment.
• Partner with the Industry Growth Director on launch readiness pricing packaging and field enablement for new capabilities.
• Engage directly with strategic customers and the PS Industry Board to validate roadmap direction co-innovate and generate outcome evidence.
• Monitor the competitive landscape - know what NetSuite Workday Deltek Kantata and others are shipping and what it means for Unit4s positioning.
• Work with partners to extend the value proposition for PSO customers.

What Youll Bring

• Proven product management experience building enterprise software - ERP PSA or enterprise SaaS - for professional services organizations. You have shipped products used by PSOs not just advised on them.
• Deep operational knowledge of how PSOs run: pipeline-to-resource-to-revenue utilization and leverage economics engagement profitability billing models and partner/shareholder economics.
• Strong command of the core PSO processes your product will need to support: project accounting and billing (including the evolving invoicing landscape as AI reshapes service delivery) project planning and execution time and expense management and resource planning across the full jobs-to-be-done of a mid-market professional services firm.
• A clear point of view on where AI is taking the professional services business model - from the automation of billable work to the rise of outcome- and subscription-based pricing - and what that means for the ERP these firms will need.
• Commercial orientation: you understand how product decisions drive ARR win rate and customer retention.
• Strong communication and stakeholder engagement skills at C-suite and practitioner level.

Key Responsibilities

Industry Strategy & Roadmap Alignment

• Define and maintain acomprehensive industry roadmapfor professional services aligned with customer needs market trends and regulatory requirements.
• Translate industry-specific workflows and pain points into actionable product requirements across ERP modules. Gather document and validatedetailed product requirementsbased on customer interviews market research and regulatory analysis.
• Champion the use ofAI and automation technologiesto deliverindustry-specific differentiatorsthat help clientsinnovate drive efficiencies and grow.
• Identify opportunities to embedpredictive analytics intelligent workflows and decision augmentationinto professional services use cases to allow our users to focus on what matters.

Cross-Functional Collaboration

• Act as theindustry voicein product planning conversations with horizontal product teams.
• Collaborate with Product Marketing Sales and Customer Success to support evangelism of our product strategy to assist with go-to-market strategies enablement and to drive customer engagement.

Customer & Market Insight

• Engage directly with customers partners and industry experts to gather insights and validate product direction.
• Monitor competitive offerings market shifts and compliance trends to inform product differentiation.

Product Execution Support

• Contribute to discovery validation and launch activities in collaboration with UX engineering and operations teams.
• Ensure industry-specific requirements are prioritized and delivered in alignment with platform capabilities.

Qualifications :

• Experience in product management for enterprise SaaS platforms.
• Deep understanding ofprofessional services business models including project-based delivery utilization billing scheduling and compliance.
• Strong ability to influence without authority and work cross-functionally in a matrixed environment.
• Proven ability to translate complex industry needs into scalable product solutions.
• Excellent communication analytical and stakeholder engagement skills.

Desirable Experience

• Experience with ERP or PSA platforms
• Familiarity with mid-market services firms and their operational challenges.
• Familiarity with inAI-driven or data-rich product environments.

Additional Information :

Who we are

We are a people-first community that nurtures all the areas that surround your working experience. With us youll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.

We believe that How work should feel is an evolving statement. Work goes beyond tasks and everyday responsibilities its about feeling valued empowered promoted impactful seen and appreciated. We are reimagining how work makes people feel.

What we offer

• a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact
• balance - with our Flexible Leave Paid Time Off policy remote working opportunities Global Wellbeing Days and other great benefits
• growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so ultimately you can achieve your best work
• talented colleagues role models and mentors - work learn and be inspired by some of the best talent in the software industry
• a commitment to sustainability - with initiatives such as our Environmental Social and Governance strategy and Act4Good programme
• a safe and inclusive working environment supported by our Employee Resource Groups which are open to all.

Our commitment to equity

Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills qualifications and our current business needs. We know that diversity brings fresh perspectives ideas and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity visit our blogs:

• Our focus to DEI remains central to who we are
• Inclusive hiring at Unit4: Building equal opportunities for all

This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer we could ask for background checks. Subject to applicable local laws such security checks may require disclosure of personal information including criminal record declaration right to work personal identification and work history. No worries though well handle it according to local privacy laws and keep your info safe. Questions Feel free to reach out!

Salary range: 95615 - 103263 EUR

Remote Work :

Yes

Employment Type :

Full-time

Experience: years
Vacancy: 1