Take Your Customer Service Career to the Next Level! Are you passionate about helping people and creating positive customer experiences? Join a dynamic international team as a Customer Specialist Representative and play an important role in supporting customers, solving problems, and ensuring a smooth and satisfying experience at every interaction. Role Overview: As a Customer Specialist , you will be the first point of contact for customers, providing professional and personalized assistance with inquiries, orders, accounts, products, services, and general support requests. Through phone, email, chat, and other digital channels, you will identify customer needs, provide effective solutions, and ensure a positive experience from start to finish. Key Responsibilities: Provide friendly and professional customer support through phone, email, chat, and other communication channels. Assist customers with general inquiries, orders, deliveries, accounts, payments, products, and services. Understand customer needs and provide accurate, clear, and helpful information. Resolve questions, concerns, and complaints efficiently while maintaining a positive and customer-focused approach. Guide customers through processes, platforms, products, or services when assistance is needed. Accurately document customer interactions, requests, and resolutions in internal systems. Collaborate with internal teams to ensure timely issue resolution and a seamless customer experience. Identify recurring customer concerns and share feedback that may help improve processes and service quality. Maintain up-to-date knowledge of company products, services, procedures, and policies through continuous training. Requirements: Language Skills: Fluent in Italian (C1/C2 level) and English (B2 level) Eligibility: EU citizenship or valid Portuguese residency card Skills: Strong analytical, creative, and communication abilities Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field Why Join Us: Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognising and rewarding your contributions Meal Allowance : Enjoy a meal allowance to keep you energised during working hours Health and Life Insurance : Benefit from comprehensive coverage to support your well-being. Relocation Package : Receive support if relocating to ensure a smooth transition Onsite Work: Engage and grow in a collaborative office environment Ready to take on this exciting opportunity? Apply today, and let’s connect!
Italian Customer Specialist in Lisbon | With RelocationSupport • Lisbon, Portugal
Workster is partnering with a leading international customer experience provider to recruit an Italian Client Advisor for a dynamic Lisbon-based team.In this role, you will deliver high-quality cli... Mostre mais
A Eurofirms recruta Distribuidor (M/F) para trabalhar numa empresa do Setor da Logística, localizada na Póvoa de Santa Iria.As funções a desempenhar são as seguintes:.Condução do veículo de transpo... Mostre mais
Travel to sunny Lisbon and work with the world's most famous brands!.How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – alo... Mostre mais
A DSV - Global Transport and Logistics está à procura de um/a Sales Representative para a área marítima.O candidato ideal será responsável por prospecção ativa de clientes, gestão de carteira e ela... Mostre mais
Payment Solutions ? We are seeking enthusiastic, customer-focused individuals to join our international team in Lisbon as a.Payment Solutions Support Specialist.This is your chance to gain valuable... Mostre mais
A pharmaceutical company is seeking an RA Technician in Castanheira do Ribatejo, Lisbon.The successful candidate will support the regulatory team in reviewing documentation, preparing regulatory su... Mostre mais
Italian Customer Service Representative | Fully Remote | Portugal.Looking for your next international career opportunity?.Italian-speaking Customer Service Representatives.Career Growth & Devel... Mostre mais
Gestão em Marketing Digital na Empilhadores Toyota | Marketing que aproxima, conecta e fideliza Localização: Carregado (Lisboa).Queres fazer parte de uma equipa dinâmica e com impacto real no desen... Mostre mais
Somos uma empresa de referência no setor da logística e distribuição, com forte presença nacional e internacional.Valorizamos a excelência operacional, a inovação e o desenvolvimento contínuo das n... Mostre mais
Minacs is hiring a Customer Service Representative in Lisbon, Portugal.This role involves engaging with customers, providing guidance on products, and ensuring satisfaction through high performance... Mostre mais
A global customer support company based in Lisbon is seeking an Italian-Speaking Customer Support Specialist.In this role, you will assist international clients, providing top-notch support via pho... Mostre mais
A Eurofirms está a recrutar um/a Administrativo de Recursos Humanos.M/F), para contratação em empresa do setor Industrial situada no Carregado: Funções:.Gestão de processos de recrutamento e seleçã... Mostre mais
Concentrix in Lisbon, Portugal, is hiring a Customer Representative (Italian-speaking) to assist customers through various channels while ensuring high-quality service.You will support booking mana... Mostre mais
A PACIFIC CHOICE CONSULTING representa a DS SEGUROS, que é uma marca especializada em mediação de seguros que faz parte do Grupo DECISÕES E SOLUÇÕES.Na DS SEGUROS SEIXAL SANTA MARTA, agora também c... Mostre mais
A global cannabis leader in Carregado is seeking a Controller to oversee financial performance by monitoring KPIs and managing monthly and yearly closings.The ideal candidate will have a Bachelor's... Mostre mais
Na Veolia, sabemos que as empresas têm um papel essencial na sociedade, não apenas porque criam riqueza e emprego, mas também porque contribuem para o bem comum.O nosso Propósito é a transformação ... Mostre mais
Are you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference?.This is your chance to join a... Mostre mais
A leading payment solutions provider in Lisbon seeks a French-Speaking Payment Solutions Support Specialist to join their team.The candidate will provide top-tier support for business clients regar... Mostre mais
