Claims Handler ItalianDutch Speaker (mfd)

Were seeking a dedicated Claims Handler - Italian/Dutch Speaker (m/f/d) to join our dynamic team at SIXT in this role youll take charge of managing damage claims collaborating with internal and external partners and delivering exceptional customer service. If you thrive in a diverse and fast-paced environment enjoy solving complex challenges and are ready to make a real impact this opportunity is for you!

Apply now and become part of TEAM ORANGE! Please submit your application documents in English.

YOUR ROLE AT SIXT

• You investigate and process damage claims efficiently ensuring they align with our guidelines

• You collaborate with internal teams insurance companies authorities and damage experts

• You provide exceptional customer service and communicate with clients in English and one of the following languages: Italian or Dutch.

• You make informed decisions contributing to a seamless claims management process

• You handle a variety of cases keep your work dynamic and enhance quality standards

YOUR SKILLS MATTER

• Experience You have previous experience in claims management or customer service case solving and a passion for client interaction

• Communication You possess exceptional written and verbal communication skills with a problem-solving mindset

• Negotiation You demonstrate outstanding communication and negotiation skills and have a solution-focused working style

• Interaction You can interact effectively with clients insurance companies and legal entities

• Languages You are fluent in English and one of the following languages: Italian or Dutch

WHAT WE OFFER

• The SIXT Lisbon Experience Two of Lisbons most exciting hubs Factory Lisboa in Beato and ARTs Lisboa in Parque das Nações are where youll find your new home base. Expect a fast-paced international atmosphere where ideas flow freely people genuinely look out for each other and no two days feel quite the same

• Community & International Environment Join a truly global workplace with colleagues from many nationalities. Regular team events community activities and inspiring talks with internal and external speakers make our Lisbon hubs more than just an office

• Flexibility & Modern Work Setup Benefit from a hybrid working model with two office days per week and flexible working hours. Our modern offices are designed for collaboration while allowing you the flexibility to work in the way that suits you best

• AI at your fingertips From day one youll have access to Claude by Anthropic and SIXTgpt SIXTs own AI platform to supercharge your work. We invest in every team members AI journey: encouraging experimentation building knowledge and making sure youre ahead of the curve

• Time Off & Wellbeing Enjoy 28 vacation days per year an additional day off on your birthday one volunteer day annually and private health insurance that also covers your spouse and children free of charge

• Everyday Benefits Receive a yearly Coverflex allowance and a daily meal allowance to make life a little easier every day

• Employee Perks Get exclusive rates on all SIXT services with special discounts extended to your family and friends. Because great perks are even better when you can share them

Additional Information :

About us:

We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Remote Work :

No

Employment Type :

Full-time

Experience: years
Vacancy: 1