Italian Customer Support in Lisbon With Relocation Package
Cbtalents • Lisbon, Porto, Portugal
Há 1 hora
Descrição do cargo
Job Overview
We are looking for a motivated and customer-focusedItalian Customer Support Specialistto join our growing team in Lisbon. If you are passionate about helping customers enjoy solving problems and want to work in an international environment wed love to hear from you.
Key Responsibilities
- Provide exceptional customer support to Italian-speaking customers via phone email and chat
- Handle customer inquiries efficiently and professionally
- Resolve issues by identifying customer needs and offering appropriate solutions
- Escalate complex cases when necessary while ensuring timely follow-up
- Maintain accurate records of customer interactions
- Meet individual and team performance targets while delivering a high-quality customer experience
Requirements
- Fluent Italian (C2 level)
- Good command of English (B2 level)
- Strong communication and interpersonal skills
- Customer-oriented mindset with excellent problem-solving abilities
- Basic computer skills and the ability to learn new systems quickly
- Previous experience in customer service is an advantage but not required
- EU citizenship or a valid work permit for Portugal
What We Offer
- Competitive salary and performance bonuses
- Paid training
- Career development opportunities
- International and multicultural work environment
- Health insurance and additional employee benefits
- Relocation support
Ready to Join Us
If youre an Italian speaker looking to build your career in customer support while enjoying life in sunny Lisbon wed love to hear from you.
Apply today and become part of our dynamic team!
Employment Type : Full Time
Experience: years
Vacancy: 1