Talent.com
Wibit Consulting & Services (WibitCS)
Customer Service Representative with GermanWibit Consulting & Services (WibitCS) • Porto, Porto District, Portugal
Customer Service Representative with German

Customer Service Representative with German

Wibit Consulting & Services (WibitCS) • Porto, Porto District, Portugal
Há +30 dias
Descrição do cargo

In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Representative to join their teams in Porto.

Location: Porto, Portugal

Work model: On-site

Employment type: fixed term (6 months) with possibility of extension / permanent contract

Remuneration: Base salary + bonuses

DUTIES AND RESPONSIBILITIES:

  • Handle all incoming contacts from bank clients via phone, chat and email (appointments, income statements, PIN/TAN orders for online banking, implementation of card blocking, mediation between the customer and other bank branches, feedback)
  • Provide excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experience
  • Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
  • Present the product range in a sales-oriented way, support of central marketing campaigns

REQUIREMENTS:

  • Native/fluent in German both verbal and written (C2 level). Fluent in English (minimum B2 level)
  • Ability to listen actively, identify, apply and explain your product and/or service expertise with clarity and solve issues in the first contact with customers
  • Ability to take stressful situations well

OFFER:

  • A relocation support
  • Working hours Monday - Friday 8 AM - 5 PM with a possibility of change to 8:00 am – 8:00 pm in the future
  • 2 weeks of training + 1 week of nesting (100% on site)
  • A dynamic and creative team with positive and friendly atmosphere
  • Food vouchers
  • Guidance and tools to reach your full potential
Criar um alerta de emprego para esta pesquisa

Customer Service Representative with German • Porto, Porto District, Portugal

Empregos similares

German-Speaking Beauty Community Specialist

speakitPorto, Portuguese Republic, PT

An established industry player in the beauty sector is seeking a passionate German-speaking Community Specialist to enhance their social media presence.In this dynamic role, you will act as a brand... Mostre mais

 • Divulgado

Customer Service Representative (German-speaking) - Banking Company

Concentrix PortugalPorto, Porto District, PT

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses... Mostre mais

German-Speaking Beauty Advisor – Luxury Brand & Perks

TPPorto, Portuguese Republic, PT

A global beauty company in Porto is seeking a Customer Care representative to manage customer inquiries through various channels.The ideal candidate must be fluent in German (C2) and possess strong... Mostre mais

 • Divulgado

Customer Service Representative (German-speaking) - Travel Experience

Concentrix PortugalPorto, Porto District, PT

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses... Mostre mais

German-Speaking Customer Expert - Remote from Greece

EU Best JobsPorto, Porto District, Portugal

Deliver exceptional customer service.Call, collect and analyze customer feedback.Escalate cases when necessary and follow up to guarantee customer satisfaction.Show empathy and professionalism in e... Mostre mais

Clearance Broker Associate With German

FedExLeça Do Bailio, Portuguese Republic, PT

Ground Operations: Clearance & Brokerage Operations;.Brokerage Administration Services;.Join our team as we work each and every moment to deliver the most important package of someone's day.At FedE... Mostre mais

 • Divulgado

Sales Development Representative - German Market

TeamViewer Germany GmbHPorto, Porto, Portugal

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better.Our software solutions ha... Mostre mais

Sales Development Representative, German Speaker

TeamViewer Germany GmbHPorto, Porto, Portugal

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better.Our software solutions ha... Mostre mais

German-Speaking Onboarding & Lead Conversion Specialist

MinacsPorto, Portuguese Republic, PT

Minacs in Porto, Portugal is seeking a Customer Representative fluent in German to support Creator Onboarding.You will set performance goals to promote Live Monetization features and improve custom... Mostre mais

 • Divulgado

Customer Service | German-Speaking Role In Portugal

Atlean WorldPorto, Portuguese Republic, PT

Customer Service | German-speaking role in Portugal.Be among the first 25 applicants.Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality.We spec... Mostre mais

 • Divulgado

German-Speaking Banking Cs Specialist (Relocation & Training)

ConcentrixPorto, Portuguese Republic, PT

Concentrix is seeking a Customer Service Representative in Porto for a banking client.The role requires fluency in German (C1), excellent communication skills, and strong phone handling abilities.R... Mostre mais

 • Divulgado

German Customer Support- Porto

Francisco CIPorto, Portuguese Republic, PT

About The Company It is an international outsourcing company, well known worldwide.Ready to embrace a new adventure? We are looking for fluent German speakers with a good level of English to work i... Mostre mais

 • Divulgado

Customer Representative (German-Speaking) - Creator Onboarding Support

MinacsPorto, Portuguese Republic, PT

Customer Representative (German-speaking) - Creator Onboarding Support You will ensure that performance goals are met across all operations and fulfill client expectations related to operational ex... Mostre mais

 • Divulgado

Customer Service Representative (German-Speaking) - Banking Company

ConcentrixPorto, Portuguese Republic, PT

Customer Service Representative (German-speaking) - Banking Company Responsibilities.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships and trust with cust... Mostre mais

 • Divulgado

German Speaking Customer Support Representative (On-site in Porto)

IgnitePorto, Portugal
Quick Apply

Banking & Financial Services.Private Health/Life Insurance, Paid Relocation & Housing.Fluent German (C1/C2) & English (B2).Are you eager to apply your linguistic skills to a dynamic pos... Mostre mais

German Customer Service Representative | Fully Remote | Portugal

Hiring İnternationalPorto, Portugal
Quick Apply

German Customer Service Representative | Fully Remote | Portugal.Looking for your next international career opportunity?.German-speaking Customer Service Representatives.Career Growth & Develop... Mostre mais

German Customer Support In Portugal - Eu Relocation

Atlean WorldPorto, Portuguese Republic, PT

A leading HR consulting firm is seeking German native speakers to join their Customer Service team in Portugal.Ideal candidates should possess strong English skills and a motivation to learn.The ro... Mostre mais

 • Divulgado

German Customer Service Representative | Fully Remote | Portugal

Hiring InternationalPorto, Portuguese Republic, PT

Looking for your next international career opportunity? We're hiring.German-speaking Customer Service Representatives.Career Growth & Development Opportunities.International & Multicultural Work En... Mostre mais