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Turkish-Speaking Customer Support AdvisorCross Border Talents • Lisbon, Porto, Portugal
Turkish-Speaking Customer Support Advisor

Turkish-Speaking Customer Support Advisor

Cross Border Talents • Lisbon, Porto, Portugal
Há 8 dias
Descrição do cargo

Turkish-Speaking Customer Support Advisor

Location: Lisbon Portugal (On-site)

Salary: 1250 gross/month Meal Allowance Performance Bonus

About the Role

Join a dynamic international customer support team assisting users of a leading global digital platform. Youll provide high-quality customer service while working in a multicultural environment with excellent opportunities for career growth.

Key Responsibilities

  • Provide customer support via phone email and chat in Turkish.
  • Assist customers with account management and platform-related inquiries.
  • Troubleshoot technical and product-related issues.
  • Resolve customer concerns efficiently while maintaining high service standards.
  • Accurately document customer interactions.
  • Collaborate with internal teams to ensure customer satisfaction.

Requirements

  • Native or fluent Turkish (C1/C2).
  • Good command of English (B2 or higher).
  • Previous customer service experience is an advantage.
  • Excellent communication and problem-solving skills.
  • Comfortable working with multiple digital tools.
  • Ability to work in a fast-paced multicultural environment.
  • EU citizenship or a valid Portuguese work permit.

What We Offer

  • Salary: 1250 gross/month.
  • Meal allowance.
  • Performance bonus.
  • Paid training.
  • Private health insurance.
  • Relocation support including accommodation assistance and flight reimbursement for eligible candidates.
  • Career development opportunities.
  • International and diverse work environment.
  • Modern office located in Lisbon.


Employment Type : Full Time
Experience: years
Vacancy: 1

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Turkish-Speaking Customer Support Advisor • Lisbon, Porto, Portugal

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