Italian-Speaking Customer Service Specialist – Lisbon
Cross Border Talents • Lisbon, Porto, Portugal
Há 1 dia
Descrição do cargo
Location: Lisbon Portugal (on-site)
Contract type: Full-time
Languages required: Italian (native/C2) English (B2)
About the role
We are looking for a native Italian-speaking Customer Service Specialist to join our team in Lisbon. You will be the main point of contact for Italian-speaking customers providing professional support and a high-quality service experience across our key communication channels (phone email chat).
Key responsibilities
- Handle Italian customer inquiries promptly and effectively
- Provide support and resolve issues related to products/services
- Ensure a positive customer experience in line with company quality standards
- Collaborate with internal teams to improve processes and customer satisfaction
- Log interactions accurately in company CRM systems
Requirements
- Native or C2-level Italian
- Good command of English (written and spoken)
- Strong communication and problem-solving skills
- Willingness to relocate to Lisbon
- No previous experience required full training provided
What we offer
- Full relocation package (flight initial accommodation support with bureaucratic procedures)
- Paid training
- Stable contract with career growth opportunities
- International and dynamic work environment
- Modern office located in the heart of Lisbon
How to apply
Submit your application through our portal fast-track selection process with the possibility of a remote interview before relocation.
Employment Type : Full Time
Experience: years
Vacancy: 1