Turkish-Speaking Customer Support Advisor

Turkish-Speaking Customer Support Advisor Location: Lisbon, Portugal (On-site) Salary: €1,250 gross/month + Meal Allowance + Performance Bonus About the Role Join a dynamic international customer support team assisting users of a leading global digital platform. You'll provide high-quality customer service while working in a multicultural environment with excellent opportunities for career growth. Key Responsibilities Provide customer support via phone, email, and chat in Turkish. Assist customers with account management and platform-related inquiries. Troubleshoot technical and product-related issues. Resolve customer concerns efficiently while maintaining high service standards. Accurately document customer interactions. Collaborate with internal teams to ensure customer satisfaction. Requirements Native or fluent Turkish (C1/C2). Good command of English (B2 or higher). Previous customer service experience is an advantage. Excellent communication and problem-solving skills. Comfortable working with multiple digital tools. Ability to work in a fast-paced, multicultural environment. EU citizenship or a valid Portuguese work permit. What We Offer Salary: €1,250 gross/month. Meal allowance. Performance bonus. Paid training. Private health insurance. Relocation support, including accommodation assistance and flight reimbursement for eligible candidates. Career development opportunities. International and diverse work environment. Modern office located in Lisbon.