Comercial (Inside Sales) - €1.000 - €1.200 Por Mês
SynchroSão Mamede De Infesta, Portuguese Republic, PTProspecção e acompanhamento de novos clientes, com foco em TI e Telco.Oportunidade de carreira e comissões para comercial em Porto. Mostre mais
French Customer Support in Porto | Fixed Shifts & No English NeededCross Border Talents • Porto, Portugal
French Customer Support in Porto | Fixed Shifts & No English Needed
Cross Border Talents • Porto, Portugal
Há 15 horas
Tipo de trabalho
- Quick Apply
Descrição do cargo
Kickstart Your Career in Customer Specialist!
Looking to build a rewarding career in customer service? Join a collaborative and customer-first team where communication, problem-solving, and delivering outstanding support are valued every day. If you're empathetic, detail-oriented, and enjoy helping people, this opportunity is the perfect place to grow professionally.
Role Overview:
As a Customer Specialist, you'll be the primary point of contact for customers, assisting them with a wide range of inquiries related to accounts, products, services, and orders. Your focus will be on understanding customer needs, providing effective solutions, and delivering a seamless support experience across every interaction.
Key Responsibilities:
- Deliver exceptional customer support via phone, email, live chat, and other communication channels.
- Respond to customer inquiries regarding accounts, products, services, orders, and general requests.
- Understand customer needs and provide accurate, timely, and solution-oriented assistance.
- Resolve customer issues professionally while ensuring a positive customer experience.
- Guide customers through processes, platforms, and services with clear and helpful instructions.
- Maintain accurate records of customer interactions, requests, and case resolutions using internal systems.
- Escalate complex or sensitive cases in line with company procedures.
- Work closely with internal teams to ensure prompt issue resolution and excellent service delivery.
- Achieve key performance indicators related to service quality, response times, and customer satisfaction.
- Stay up to date with company products, policies, procedures, and best practices through ongoing training and development.
Requirements:
- Language Skills: Fluent in French (C1/C2 level)
- Eligibility: EU citizenship or valid Portuguese residency card
- Skills: Strong analytical, creative, and communication abilities
- Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the CS field
Why Join Us:
- Attractive Salary: Competitive compensation that values your skills
- Performance Bonus: Recognizing your achievements
- Meal Allowance: Covering your daily meals
- Transportation Support: Assisting with commuting costs
- Health & Life Insurance: Comprehensive protection for your well-being
- Relocation Package: Assistance to make your move smooth and stress-free
- Onsite Work: Engage and grow in a collaborative office environment
Ready to take the next step? Apply today and be part of a team that values innovation and excellence!
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French Customer Support in Porto | Fixed Shifts & No English Needed • Porto, Portugal
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