Arabic-Speaking Customer Service Advisor in Lisbon, Portugal

We are recruiting fluent Arabic-speaking Customer Service Advisors to join a leading global social media and technology platform at a modern international contact centre in Lisbon Portugal. This role is open to Arabic speakers who are already based in Portugal and want to build a career in a multicultural multilingual environment. What youll do: - Handle customer enquiries by phone chat and/or email in Arabic with English as the working language - Provide first-contact resolution and an excellent customer experience - Accurately log interactions in the companys CRM system - Work rotating shifts covering the operations opening hours Monday to Sunday What were looking for: - Native or C1-level fluency in Arabic; good command of English - EU citizenship valid EU work permit or refugee protection certificate (eligibility depends on final client requirements) - Candidates must already be based in Portugal (in Lisbon or elsewhere in the country) at the time of application this role does not include an international relocation package - Strong communication skills and a customer-first attitude - No previous experience required full paid training provided Whats on offer: - Competitive monthly gross salary paid over 14 payments per year plus performance bonus - Ongoing training career development and internal growth opportunities - Vibrant international team environment in Lisbon Positions available: 5 Start date:
Employment Type : Full Time
Experience: years
Vacancy: 1