About The Role Our Compliance team blends regulatory expertise with data‑driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast‑moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk.
We’re looking for an Escalations Officer to ensure effective and compliant suspicious activity reporting in branches across Europe. You'll be performing assessments and making decisions on reports, which are escalated from the first line of defence.
What You’ll Be Doing
Acting as the escalation point for suspicious activity cases
Ensuring accurate and timely SARs are submitted according to local requirements
Responding to regulatory inquiries and other requests from local authorities related to SARs
Managing queries requiring second line of defence review
Working with the MLRO and escalating significant cases
Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity
Resolving escalated cases, following expected resolution times
Participating in projects with management as required
Collaborating on training initiatives and implementation of new processes
What You’ll Need
Experience as a compliance/FinCrime officer in a major financial institution
Experience in FinCrime operations acting as the escalation point
Deep knowledge of AML and sanctions regulations
Experience using internal and external systems and databases to conduct investigations
The ability to review policies and procedures and advise if changes are required
Problem‑solving and decision‑making skills, with the ability to analyse complex information to identify the key issue/action and drive resolutions
The ability to present a summary and conclusion to management promptly, including clear proposals to implement appropriate steps to mitigate risk and/or monitor it
An understanding of payment systems and markets with a focus on technology and mobile applications
Fluency in English and Swedish (C1 or above)
Nice to have
Fluency in other languages
We encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard‑working team.
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FinCrime Escalations Officer - Swedish • Porto, Portugal
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