Senior Commercial Product Manager

Overview

The Senior Commercial Product Manager will play a critical role in analyzing market landscapes, identifying opportunities, and delivering innovative general insurance, with a strong focus on device and consumer electronics protection insurance products and services, that cater to evolving customer needs for European and African markets. You will work cross-functionally with underwriting, pricing, sales, digital product, and engineering teams to ensure product viability, desirability, and successful launches from end to end. Responsibilities

Conduct comprehensive market research on broader general insurance and device protection and consumer electronics insurance trends across Europe and Africa, including customer needs, market trends, regulatory environment, and competitor landscape. Define general insurance & device protection and consumer electronics protection product features and coverage based on these insights to support business growth activities with prospective clients as well as existing partners. Lead the enhancement of existing protection insurance products to optimize customer value and business performance. Work closely with underwriting and pricing teams to ensure product viability and profitability while maintaining competitive positioning. Partner with sales teams to understand customer and partner requirements, ensuring product-market fit. Collaborate with project management, digital product and engineering teams to oversee the development, testing, and launch of new protection programs. For you to be successful

We expect you to be able to demonstrate the following key competencies Key Competencies

Customer Focus:

Actively seeks to understand customer feedback and needs and uses this in decision making and solutioning Collaboration:

Develops collaborative and dynamic working relationships to achieve the best possible outcomes; resolves disputes using a range of tactics to prioritize positive outcomes Communication:

Keeps relevant people accurately informed and up-to-date of both positive and potentially negative information; concise in communicating and references relevant information tailored to the audience to support points Adaptable:

Looks to understand bigger picture rationale for changes and adapts in a flexible and nimble manner; flexible in successfully juggling multiple requirements, ambiguity and competing demands; perseveres in challenging circumstances Literacy – Digi, Tech & Data:

Proficient and competent in navigating and using digital, data and technology tools and software applications relevant to role including performing basic troubleshooting strategies; understands and can explain the core technology and digital platforms, applications and tools used by bolttech (e.g., AI, API, RPA) and how these provide competitive advantage Qualifications and Skills

At least 6-8 years experience with general insurance, in particular device protection, consumer electronics insurance, and insurtech trends. Ability to synthesize data, conduct market analysis, and make data-driven product recommendations. Experience in balancing product desirability, viability, and feasibility to achieve business objectives. Track record of launching and optimizing innovative products in competitive markets. Experience working with digital product and/or engineering teams, understanding technology trends and digital transformation in insurance. Fluency in English

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