Senior IT Consultant eCommerce - AI solutions (Fashion)
Location: Porto, P13, PT. Full‑time on‑site position. Job Overview
Metyis AG, in partnership with HUGO BOSS, is building the HUGO BOSS Digital Campus. We are looking for an experienced IT Consultant in eCommerce with strong skills in AI and chatbot technology to help us shape customer‑facing solutions that drive digital sales and enhance customer journeys. What We Offer
Opportunity to accelerate digitalization and eCommerce growth through advanced technology, business intelligence, and analytics. Define high‑impact insights that enhance decision‑making across the organization. Build brand equity and digital sales through enriched digital experiences. Interact with senior business and eCommerce leaders to influence strategy. Join a fast‑growing, international and diverse team. Responsibilities
Shape customer‑facing eCommerce capabilities and drive frontend innovations. Identify and develop AI‑powered opportunities that create value for customers and the business. Focus on the evolution of our chatbot ecosystem and adoption of AI‑driven experiences across digital channels. Deliver eCommerce solutions that align with business objectives and customer needs. Translate business requirements into technical concepts and guide implementation with development teams. Lead the evolution of eCommerce frontends and customer journeys to improve engagement and conversion. Own and expand AI‑powered customer experience initiatives, including chatbot solutions and conversational commerce use cases. Identify, evaluate, and recommend new AI opportunities, trends, and technologies. Collaborate with architects, product teams, and external partners to deliver scalable and future‑proof solutions. Lead small to medium‑sized projects and manage all IT‑related activities from concept to rollout. Conduct market research and propose innovative ideas to continuously improve customer experience and technology stack. Foster an AI‑driven mindset and act as a trusted advisor for digital innovation initiatives. Qualifications
Degree in Business Informatics, IT, Applied Computer Sciences, or a related field. 5+ years of experience in IT, ideally as an IT Consultant in an eCommerce environment. Strong understanding of eCommerce ecosystems, digital customer journeys, and frontend solutions. Proven experience translating business requirements into technical concepts and driving implementations. Strong interest in Artificial Intelligence, Conversational Commerce, and digital innovation. Experience with chatbot platforms, AI‑powered customer experience solutions, or personalization technologies is a plus. Knowledge of Salesforce Commerce Cloud is beneficial. Strong analytical skills and excellent communication abilities. Proactive mindset, team spirit, and ability to collaborate across business and IT teams. Fluent in English; German is a plus. Diversity & Inclusion
We are driven by curiosity and collaboration. We value diversity, equity, inclusion, and belonging in all its forms. We welcome all talents and are committed to creating a workplace where every employee can make a meaningful impact and grow.
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Senior IT Consultant eCommerce - AI solutions (Fashion) at Metyis AG • Porto, Portugal
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