Danish-speaking Customer Support Agent in Lisbon, Portugal
Job Description
Do you want to build your customer service career in Lisbon Our client is looking for a Danish-speaking Customer Service Agent to join their international team in Portugal.
Support customers of a leading home appliances brand by handling warranty-related inquiries via phone and email. Enjoy a stable Monday to Friday schedule while working in a dynamic international environment.
About the company
Our client is a global provider of business process outsourcing (BPO) solutions specializing in customer service sales and technical support. With operations in more than 20 countries they employ over 130000 professionals delivering high-quality services for major international brands across diverse industries.
What will you do
- Handle incoming customer inquiries via phone and email
- Assist customers with appliance warranty renewals
- Answer questions related to warranty coverage
- Support customers with issues regarding home appliances
- Deliver professional and customer-focused service
- Ensure accurate handling of customer cases and follow-up when needed
Candidate profile
- Native or near-native level of Danish (C2)
- Good oral and written communication skills
- Basic computer knowledge from a users perspective
- Experience in face-to-face or contact centre customer service is an advantage
- Customer-oriented adaptable and dynamic personality
- Ability to multitask manage time effectively and work independently
Employer offers
- Full-time position
- Monday to Friday working schedule (08:0017:00)
- International working environment
- Opportunity to develop your customer service career
About Lisbon
Experience life in one of Europes most vibrant capitals. Lisbon offers a pleasant climate rich culture excellent food beautiful beaches nearby and an international community making it an ideal destination to live and work.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400 partners in over 40 countries we have successfully helped more than 6500 candidates secure their dream jobs.
Required Experience:
Unclear Seniority
Employment Type : Full-Time
Experience: years
Vacancy: 1