Total Rewards People Experience Lead

About the role

At Convatec, we’re transforming how we are delivering people experience — moving beyond traditional shared services to create frictionless, people‑centric experiences at scale. As Total Rewards People Experience Lead, you will play a key global role in shaping and continuously improving how reward and mobility services are delivered across Convatec. Operating within our Convatec Business Services (CBS) model, you will translate Total Rewards strategy into simple, scalable, and high‑quality services that support colleagues and leaders around the world. This is a senior, hands‑on leadership role for someone who thrives in optimization, problem‑solving, and innovation, and who is passionate about improving colleague experience through smarter processes, strong partnership, and technology‑enabled solutions.

What you’ll do

• Lead and develop a high‑performing global Total Rewards People Experience team, fostering engagement, capability growth, and strong ownership
• Translate Total Rewards strategy into operational, scalable services, balancing global consistency with local requirements
• Continuously improve Reward and Mobility services across areas such as compensation, benefits, recognition, wellbeing, and mobility
• Identify opportunities to simplify, automate, and modernise processes, partnering closely with HR Technology, Finance, and GBS Transformation teams
• Act as a trusted partner to HR colleagues and business stakeholders to deliver reliable, compliant, and people‑focused services
• Own service performance through clear KPIs, governance, and continuous improvement
• Support a seamless colleague and manager experience across key lifecycle moments such as annual compensation processes, benefits changes, and employee movement
• Contribute to enterprise‑wide improvements by connecting Reward services with broader People, Finance, and IT processes

What you’ll bring

• Significant experience delivering Total Rewards or People Operations services within a shared services or global delivery model
• Strong understanding of reward and benefit administration and how it operates across different regions
• Proven success in continuously improving services, including process optimisation and automation
• Experience working with HR or HCM systems and partnering with technology teams to improve service delivery
• Confidence working with ambiguity, making decisions, and taking ownership end‑to‑end
• Strong stakeholder engagement skills and the ability to communicate clearly with senior partners
• A people‑centric mindset, with attention to detail and a passion for improving colleague experience
• Fluent written and spoken English (additional languages are a plus)

Why Convatec

At Convatec, our work improves lives every day — and how we work matters just as much as what we deliver. You’ll be part of a global team that lives our values: Improve Care – by creating systems and services that truly support people Grow Together – through collaboration, development, and shared success Deliver Results – by turning ideas into action and impact Own It – through accountability, confidence, and follow‑through Do What’s Right – for our colleagues, customers, and communities You’ll be encouraged to think bigger, challenge the status quo, and help shape the future of how Total Rewards services are delivered globally.

Location & work setup

This role is open to multiple locations and will be aligned to local employment structures. It requires close collaboration across regions and time zones, with flexible working arrangements available depending on location. This role is based in Lisbon and will partner closely with global stakeholders to support enterprise‑wide Total Rewards services.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, colour, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, we provide products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention, treatment for hard to heal wounds, at‑risk skin and ulcerated tissue to supporting debilitating conditions, improved patient outcomes and reduced care costs. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE: CTEC). To learn more please visit: Convatec is changing. We’re transforming our business, fueled by a fierce determination to improve the lives of millions more customers around the world. Our shared focus, and the sheer drive of our people, are giving us real momentum. They’re also making us a uniquely invigorating place to work. Join us and, whatever your role, you’ll be pushed and challenged every day. You’ll be supported too, empowered to spark and drive change where it matters most. We have a uniquely dynamic, sometimes demanding environment. But if you’re motivated, and as focused on delivering for patients as we are, it’ll bring the very best out in you. You’ll never stand still. And you might just make the biggest impact of your entire career. If you would like to know how we intend to use your data following your application please refer to our full data privacy policy on the following link:

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