Location: Lisbon, Portugal
Contract: Full-time | Portuguese Employment Contract
Schedule: 40 hours/week | 24/7 Rotating Shifts
Language: English – C1/C2
Eligibility:
THIS ROLE IS STRICTLY OPEN ONLY TO LOCAL CANDIDATES CURRENTLY RESIDING IN PORTUGAL.
Candidates outside Portugal will NOT be considered.
Join a top BPO company supporting customers of a leading American AI research and technology organization.
As an Operations Customer Expert, you'll provide professional support to consumers and business users in a fast-paced, innovative environment, helping them resolve issues and get the most from the client's products.
Base Salary: €938 gross/month
Holiday Allowance: €78.17/month
Christmas Allowance: €78.17/month
Meal Allowance: €7/day (€154/month based on 22 working days)
Estimated monthly gross package: €1,248.33
Performance Bonus: up to €200/month
15 working days | 8 hours/day
Training includes product knowledge, customer management, systems, communication channels, and on-the-job training.
Training is compensated proportionally upon successful completion.
Send your updated CV and a short message confirming your current location in Portugal to: dylan.nyamande@cbtalents.org
Operations Customer Expert – Customer Support | English • Lisbon, Portugal
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