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CloserHire
French Speaking Customer Delight RepresentativeCloserHire • Lisbon, Porto, Portugal
French Speaking Customer Delight Representative

French Speaking Customer Delight Representative

CloserHire • Lisbon, Porto, Portugal
Há 7 dias
Descrição do cargo

CloserHire is partnering with a global technology company to find a motivated and customer-focused Customer Delight Representative for the French Market. Join the team and enhance the online advertising experience for clients on one of the most popular social media platforms worldwide.

  • Location: Lisbon Portugal
  • Language: French
  • Start date: 17/8 24/8 14/9 8/10

Your Role

  • : Provide support to small and medium-sized businesses using
  • a global social media platform and
  • Instagram ads products
  • Assist clients through various communication channels including live chat emails and outbound phone calls
  • Resolve issues improve customer satisfaction and offer troubleshooting assistance to advertisers
  • Identify trends and address challenges faced by multiple SMB clients
  • Provide product and tool support to enhance clients advertising experience

Your Profile

  • : Fluency in French (C2) and proficiency in English (B2)
  • Strong communication skills with a customer-focused attitude
  • Ability to work in a fast-paced innovative environment
  • Experience in customer service or client support roles is an advantage
  • Flexible availability to work on a rotating shift schedule including weekends

What Is Offered

  • : Comprehensive training program to prepare you for success
  • Competitive salary package with meal allowance and health insurance from day one
  • Holiday and Christmas bonuses as well as other benefits
  • Full-time position with 40 hours per week on a rotating shift pattern (Monday to Sunday 06:00 to 00:00)

Relocation

permanent accomodation provided - check project files in drive


Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 1050 - 1050

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French Speaking Customer Delight Representative • Lisbon, Porto, Portugal

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