Ukrainian Speaking Customer Delight Representative
CloserHire • Lisbon, Porto, Portugal
Há 1 hora
Descrição do cargo
CloserHire is partnering with a global technology company to find a motivated and customer-focused Customer Delight Representative for the Ukrainian Market. Join the team and enhance the online advertising experience for clients on one of the most popular social media platforms worldwide.
- Location: Lisbon Portugal
- Language: Ukrainian
- Start date: 17/8
Your Role
- : Provide support to small and medium-sized businesses using
- a global social media platform and
- Instagram ads products
- Assist clients through various communication channels including live chat emails and outbound phone calls
- Resolve issues improve customer satisfaction and offer troubleshooting assistance to advertisers
- Identify trends and address challenges faced by multiple SMB clients
- Provide product and tool support to enhance clients advertising experience
Your Profile
- : Fluency in Ukrainian (C2) and proficiency in English (B2)
- Strong communication skills with a customer-focused attitude
- Ability to work in a fast-paced innovative environment
- Experience in customer service or client support roles is an advantage
- Flexible availability to work on a rotating shift schedule including weekends
What Is Offered
- : Comprehensive training program to prepare you for success
- Competitive salary package with meal allowance and health insurance from day one
- Holiday and Christmas bonuses as well as other benefits
- Full-time position with 40 hours per week on a rotating shift pattern (Monday to Sunday 06:00 to 00:00)
Relocation
permanent accomodation provided - check project files in drive
Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 1050 - 1050