Estonian Social Media Content Moderator

CloserHire is working with a leading Outsourcing/BPO consultancy. They are seeking to onboard Social Media Content Moderators to join their teams in Lisbon and to support a major social media giant to work in the Estonian market.

Language required: Estonian

Responsibilities:

• Reviewing Reported Content: Thoroughly examine reported content, including images, videos, text, and ads, to ensure they align with legal standards and platform policies in both
• Estonian and English. Assessing Ads: Evaluate advertisements to ensure they comply with legal regulations and are free from misleading, inappropriate, or harmful content.
• Investigating Violations: Use internal tools and resources to investigate reported violations, verifying claims and determining appropriate actions.
• Maintaining Compliance: Ensure all content and ads meet legal requirements and platform guidelines, addressing any issues or discrepancies that may arise.
• Documenting and Reporting: Maintain detailed records of moderation activities and prepare reports on findings, identifying trends or patterns in reported content.
• Collaborating with Teams: Work closely with legal and compliance teams to resolve complex issues and support the development of platform policies.
• Providing Feedback: Offer valuable insights and recommendations for improving content moderation processes and policies based on your observations and experiences.
• Adapting to Changes: Stay informed about changes in legal regulations and platform policies, ensuring your work remains effective and compliant with current standards.

Requirements:

• C1 of Estonian B2 level of English The ability to thrive in a dynamic, team-focused and structured environment
• An ability to make decision based on rules and policies
• A passion for helping others achieve results
• An ability to handle potentially stressful situations.

Benefits:

• 22 days of holiday
• Private health insurance
• Yearly flight home sponsored
• Relocation support with flight costs reimbursement and a room
• Support of employees experienced in helping relocating colleagues
• Free Portuguese classes
• Temporary contract for 12 months,
• Permanent after 2 years.
• Training compensation about 50% – around 15 working days
• After the training schedule for 8 hours daily, 5 times per week in shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday, 24/7
• Water sport activities, soft trekking and more
• A dynamic and creative team with positive and friendly atmosphere

Relocation:
permanent accommodation provided - check project files in drive