French Speaking Customer Support 2000 EUR Welcome Bonus / NONEED ENGLISH

French-Speaking Customer Service Representative NO NEED ENGLISH About the Opportunity We are looking for a French-speaking Customer Service Representative to join a leading consumer credit platform in Braga, Portugal . In this role, you will support French-speaking customers by phone, understand their needs, provide personalized assistance, and recommend suitable financing solutions while delivering an excellent customer experience. Key Information Position: French-Speaking Customer Service Representative Location: Braga, Portugal Work Model: On-site Schedule: Monday to Friday, rotational shifts between 07:00 AM and 05:30 PM Days Off: Saturday and Sunday Contract: 6-month contract Food Allowance: €7.63 per working day Welcome Bonus: €2,000 , paid in 12 monthly instalments during the first year of employment Your Responsibilities As a French-Speaking Customer Service Representative, you will: Answer customer requests by phone in French regarding their existing credit and new project inquiries. Analyze customer needs to personalize interactions and better understand their expectations. Reassure customers and recommend the most suitable financing options based on their individual needs. Build and maintain long-term, high-quality relationships with customers. Contribute to customer portfolio development within the Relational Excellence framework. Handle incoming and outgoing calls while identifying and capitalizing on relevant commercial opportunities. Manage assigned customer files in accordance with established procedures and safety rules. Maintain a high level of rigor, professionalism, confidentiality, and integrity. Ensure a consistently positive and professional customer experience. Candidate Profile The ideal candidate will: Be fluent in French , both spoken and written. Have excellent communication and interpersonal skills. Have previous experience in customer service, call centers, sales, banking, finance, or a similar field . Be comfortable communicating with customers by phone. Have a customer-oriented and solution-focused approach. Be able to understand customer needs and recommend appropriate solutions. Have a commercial mindset and be able to identify opportunities during customer interactions. Be organized, rigorous, and detail-oriented. Demonstrate professionalism and integrity when handling confidential customer information. Be available to work on-site in Braga .