Talent.com
Elevate CloserHire
Technical Support Specialist | Italian IT SupportElevate CloserHire • Lisbon, Portugal
Technical Support Specialist | Italian IT Support

Technical Support Specialist | Italian IT Support

Elevate CloserHire • Lisbon, Portugal
Há 10 horas
Tipo de trabalho
  • Quick Apply
Descrição do cargo

CloserHire is partnering with a leading international technology services provider to recruit Technical Support Specialists for an exciting multilingual IT support project based in Lisbon, Portugal. This opportunity is ideal for candidates looking to start or develop a career in IT Support. You’ll join an international technical team providing first-line support to business users, troubleshooting network and infrastructure issues, and ensuring high service quality across multiple technologies. If you have an entry-level technical background, strong communication skills, and enjoy solving problems, this is an excellent opportunity to build your career in a global environment.

Language required: Italian

Highlights:

  • Hybrid position
  • Private health insurance
  • Meal allowance

Responsibilities:

  • Provide first-line technical support to business customers via phone, email, and ticketing systems
  • Diagnose and troubleshoot hardware, software, network, and connectivity issues Log, manage, and prioritize incidents while ensuring agreed service levels are met
  • Escalate complex issues to specialized support teams when required
  • Perform remote troubleshooting and assist users through screen sharing and remote access tools
  • Monitor, update, and follow up on support cases until resolution
  • Document incidents accurately and maintain customer records within internal systems
  • Collaborate with technical teams and stakeholders to deliver effective solutions
  • Deliver a professional customer experience while maintaining high technical standards

Qualifications:

  • Native or fluent level of Italian English proficiency at C1 level CompTIA+ certification (or equivalent) or Cisco CCNA certification/training
  • Basic understanding of TCP/IP networking, routing, switching, and general IT infrastructure
  • Strong analytical and troubleshooting skills
  • Excellent communication and customer service abilities
  • Ability to multitask and work efficiently in a fast-paced environment
  • Experience with ticketing systems or remote technical support is an advantage
  • Strong willingness to learn and develop within the IT field
Criar um alerta de emprego para esta pesquisa

Technical Support Specialist | Italian IT Support • Lisbon, Portugal

Empregos similares

Italian It & Support Specialist - Lisbon

CB Talents SPLisbon, Portuguese Republic, PT

A customer support company in Lisbon is seeking an Italian Customer Support Agent.The role involves assisting customers with technical queries, troubleshooting issues, and guiding users through set... Mostre mais

 • Divulgado

Italian Digital Ads Tech Specialist: Growth & Support

speakitLisbon, Portuguese Republic, PT

A leading digital marketing firm in Lisbon seeks a Technical Support Digital Ads professional fluent in Italian.Responsibilities include troubleshooting for advertising products and enhancing user ... Mostre mais

 • Divulgado

Technical Support Specialist

BitsightLisbon, Portuguese Republic, PT

We strive to deliver the highest quality support to our growing customer base and ensure that our users get the most value from the BitSight platform.As a Technical Support Specialist, you will be ... Mostre mais

 • Divulgado

It Technical Support

Randstad PortugalLisbon, Portuguese Republic, PT

We are looking for a skilled and proactive.IT Technical Support Specialist.Work closely with stakeholders to understand business processes, challenges, and requirements Monitor and maintain critica... Mostre mais

 • Divulgado

Italian Customer Support Specialist - Hybrid & Growth - €1.000 - €1.100 A Month

Velenosi&MeredithLisbon, Portuguese Republic, PT

An international company in Porto is seeking an Italian-speaking Claims & Customer Support Specialist.This role involves managing automotive-related cases, ensuring compliance, and delivering high-... Mostre mais

 • Divulgado

Italian Content Review Specialist & Customer Support | Based In Portugal

United Talent AcquisitionLisbon, Portuguese Republic, PT

Italian Content Review Specialist & Customer Support | Based in Portugal URGENT HIRING WELCOME BONUS:.Italian market, available until July 31st).Porto or Lisbon, Portugal ( on‐site or remote based ... Mostre mais

 • Divulgado

Italian Technical Product Specialist | Digital Ads - Lisbon

speakitLisbon, Portuguese Republic, PT

If you're looking to grow and be inspired, as a Technical Support Digital Ads in Lisbon, Portugal (On-Site) you will make use of your skills, supporting our client's different areas of social media... Mostre mais

 • Divulgado

Technical Support Specialist (Italian, Lisbon) - €1.300,8 - €1.417,5 A Month

SkillMatch SolutionsMoscavide E Portela, Portuguese Republic, PT

Provide technical support for enterprise customers in the Italian market, resolving issues related to Office 365, networking, and Active Directory, requiring fluency in Italian. Mostre mais

 • Divulgado

Lisbon Technical Support Specialist (En/Pt)

GeotabLisbon, Portuguese Republic, PT

Geotab, a global leader in IoT and connected transportation, seeks a Technical Support Specialist in Lisbon, Portugal.The role diagnoses hardware and software issues for Geotab products and partner... Mostre mais

 • Divulgado

Italian Technical Support - €1.300,8 A Month

CBTalentsMoscavide E Portela, Portuguese Republic, PT

Provides technical support to enterprise clients for various products and services, investigating and resolving complex issues, and collaborating with teams to ensure customer satisfaction. Mostre mais

 • Divulgado

Italian Technical Support - €1.026 A Month

CBTalentsMoscavide E Portela, Portuguese Republic, PT

Provide technical support to Enterprise customers via phone and online channels, solving challenging issues and ensuring customer satisfaction. Mostre mais

 • Divulgado

Italian Technical Customer Support Specialist - €1.000 A Month

Search EngineMoscavide E Portela, Portuguese Republic, PT

Assists customers with orders, subscriptions, and invoices via phone, email, and chat.Resolves queries, ensuring high-quality service, and collaborates with internal departments. Mostre mais

 • Divulgado

Italian Support Specialist In Lisbon For Global Growth

Global People SphereLisbon, Portuguese Republic, PT

A global customer support company based in Lisbon is seeking an Italian-Speaking Customer Support Specialist.In this role, you will assist international clients, providing top-notch support via pho... Mostre mais

 • Divulgado

Technical Support Specialist

attioLisbon, Portuguese Republic, PT

Attio is the CRM built for the AI era.Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market ... Mostre mais

 • Divulgado

It Support Specialist

GrowinLisbon, Portuguese Republic, PT

WE DEVELOP PEOPLE WHO DEVELOP TECHNOLOGY And we want to develop you! At Growin people always come first.Why? Because we believe happy, talented people are the ones who can change the world: one cod... Mostre mais

 • Divulgado

Italian-Speaking Technical Support Specialist

CB Talents SPLisbon, Portuguese Republic, PT

We're Hiring: Italian-Speaking Tech Customer Advisor On-Site Role in Lisbon, Portugal EU Citizens or Valid Portuguese Work Permit Holders Only Join an international technology support team and buil... Mostre mais

 • Divulgado

Italian Tech Support Advisor - Remote & Flexible

speakitLisbon, Portuguese Republic, PT

Technical Support Advisor to join their multicultural team in Portugal.In this role, you will assist viewers with queries, provide technical support, and ensure a quality customer experience.You mu... Mostre mais

 • Divulgado

Italian Tech Support Specialist — On-Site Lisbon

Savior Artigos Texteis LdaLisbon, Portuguese Republic, PT

Savior Artigos Texteis Lda in Lisbon, Portugal is seeking an Italian-speaking Tech Customer Advisor for an on-site, full-time role.You will join an international tech support team and handle custom... Mostre mais

 • Divulgado

Italian-Speaking Customer Support Specialist

Global People SphereLisbon, Portuguese Republic, PT

Are you a natural communicator who loves helping people? Do you want to work in a vibrant, multicultural environment where your language skills make a real difference?.This is your chance to join a... Mostre mais

 • Divulgado

Italian-Speaking Remote Customer Support: Flexible Schedule - Up To €15.948,7 A Year - Remote

Dynamic customer support companyMoscavide E Portela, Portuguese Republic, PT

Seeking an Italian-speaking Customer Support Specialist for a remote role in Portugal.Responsibilities include providing customer support via various channels with flexible scheduling and attractiv... Mostre mais