French-Speaking Travel Advisor – Lisbon, Portugal
CloserHire • Lisbon, Portugal
Há 11 horas
Tipo de trabalho
- Quick Apply
Descrição do cargo
French speakers wanted for a Travel Advisor role in Lisbon, Portugal.
At a glance
- Location: Lisbon, Portugal
- Language: French + English
- Salary: 1100EUR base salary (x14) plus 150EUR fix Sa language bonus + meal allowance (7EUR daily) (gross)
- Start date: 13/8
- Relocation: Not provided for this role
About the role
CloserHire partners with a leading Outsourcing/BPO consultancy to search for enthusiastic French-speaking Travel Advisors to join their Lisbon operations. In this role, you’ll provide outstanding support via chat, email, and phone for customers in the travel and booking sector. You’ll handle queries, reservations, and adjustments, ensuring every customer experience is smooth and positive.
You’ll also enjoy a structured onboarding program, including a six-week nesting period with guided coaching to set you up for success.
What you will do
- Respond to customer queries via chat, email, and phone. Assist with bookings, reservations, and adjustments. Resolve customer enquiries quickly, accurately, and professionally. Keep detailed case records and maintain clear communication. Follow internal procedures and quality standards. Support continuous improvement with data analysis and performance insights. Prepare ad hoc reports for internal and client use.
What we are looking for
- C2 French speaker with B2 English skills
- Ability to work on site in Lisbon city center
- Experience in data analysis within a BPO or contact centre is strongly preferred Advanced Excel and reporting/data visualization skills. Strong analytical thinking, attention to detail, and accuracy. Ability to translate complex data into actionable insights. Excellent communication skills for diverse stakeholders.
Salary
1100EUR base salary (x14) plus 150EUR fix Sa language bonus + meal allowance (7EUR daily) (gross)
Benefits and what is on offer
- Competitive base salary and bonuses
- Integration into a leading BPO company with strong growth potential. A dynamic, collaborative, and performance-driven environment. Continuous training and career progression opportunities. Schedule: Rotating shifts from 08:00–22:00, 40 hours/week, Monday–Sunday.
How the process works
- Apply with your CV – we review every application
- Short screening call with a CloserHire recruiter (around 30 minutes)
- Interview with the hiring team
- Offer, then support with paperwork and, where applicable, your move