Dutch Dutch/Flemish-Speaking Connected Services Support Specialist – Lisbon, Por
CloserHire • Lisbon, Portugal
Há 5 horas
Tipo de trabalho
- Quick Apply
Descrição do cargo
Dutch speakers wanted for a Dutch/Flemish-Speaking Connected Services Support Specialist role in Lisbon, Portugal.
At a glance
- Location: Lisbon, Portugal
- Language: Dutch + English
- Salary: 1400€ x 14 (gross) · Language bonus: 150€ + Performance bonus: 100€ + M.A 7€/day
- Start date: 24/9
- Relocation: Not provided for this role
About the role
CloserHire is partnering with a leading international customer experience provider to recruit Dutch/Flemish-speaking Connected Services Support Specialists for an automotive project in Lisbon, Portugal. This role combines back-office customer support, case management and connected vehicle services. You’ll manage customer requests from start to finish, helping users with vehicle-related digital services while ensuring an efficient and high-quality experience.
The position operates Monday to Saturday, with rotating shifts between 07:00 and 22:00.
What you will do
- Manage customer cases from initial request through to resolution
- Process back-office requests accurately and efficiently
- Support customers with connected vehicle services and related enquiries
- Update internal systems and maintain accurate case records
- Troubleshoot and coordinate solutions to customer requests
- Meet established quality and SLA standards
What we are looking for
- Native/C2 Dutch or Flemish English B2 or above for training, systems and internal communication
- Strong communication and problem-solving skills
- Good computer literacy and ability to navigate different systems
- Customer-focused and comfortable working in a fast-paced environment
- Previous experience in back office, customer service or technical support is an advantage
Salary
1400€ x 14 (gross) · Language bonus: 150€ + Performance bonus: 100€ + M.A 7€/day
Benefits and what is on offer
- Full-time position in Lisbon, Portugal Rotating shifts Monday to Saturday, between 07:00 and 22:00 Opportunity to gain experience within automotive technology and connected services
- Professional training and ongoing support
- International and multicultural working environment
- Career development opportunities within a global organization
How the process works
- Apply with your CV – we review every application
- Short screening call with a CloserHire recruiter (around 30 minutes)
- Interview with the hiring team
- Offer, then support with paperwork and, where applicable, your move