AI Customer Support Specialist – Lisbon, Portugal
CloserHire • Lisbon, Porto, Portugal
Há 20 horas
Descrição do cargo
AI Customer Support Specialist role in Lisbon Portugal.
At a glance
- Location: Lisbon Portugal
- Language: English
- Salary: 1248 x12 (includes M.A) (gross) Up to 200 bonus
- Start date: 17/8 / 31/8 / 7/9 / 14/9 / 21/9
- Relocation: Not provided for this role
About the role
CloserHire is partnering with a leading global customer experience provider to recruit English-speaking AI Customer Support Specialists in Lisbon Portugal supporting an innovative international company developing some of the worlds most advanced AI and generative AI technologies. This is a full-time 40-hour-per-week position operating on a 24/7 rotating shift schedule with schedules provided in advance. Youll support both consumers and business users while gaining hands-on experience within the rapidly evolving AI industry.
What you will do
- Support customers across multiple communication channels
- Resolve billing invoicing and account access enquiries
- Troubleshoot platform and product-related issues
- Guide customers on using products and features effectively
- Deliver timely accurate and high-quality customer support
What we are looking for
- Fluent English written and spoken
- Strong interest in AI and new technologies
- Excellent communication and problem-solving skills
- Customer-focused and comfortable troubleshooting issues
- Previous customer service or technical support experience is an advantage
- Comfortable working with rotating shifts in a fast-paced environment
Salary
1248 x12 (includes M.A) (gross) Up to 200 bonus
Benefits and what is on offer
- Competitive salary package performance bonus Meal allowance Holiday and Christmas allowances Private health and dental insurance 22 days of annual leave
- Comprehensive initial training
- Professional development and career growth opportunities
- International working environment in Lisbon
- Opportunity to work closely with cutting-edge AI technology
How the process works
- Apply with your CV – we review every application
- Short screening call with a CloserHire recruiter (around 30 minutes)
- Interview with the hiring team
- Offer then support with paperwork and where applicable your move
Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 1248 - 1248